Question about RCA DRC247N DVD Player

4 Answers

TV Screen There is no picture on the screen of my player. Used to work just fine. Remote working OK also. Bette4

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  • 8 more comments 
  • Bette4 Apr 17, 2008

    No tv-dvd connection. This is a portable dvd with tv included.

  • Bette4 Apr 17, 2008

    Power supply OK. All functions work except picture itself. Thanks anyway.

  • Bette4 Apr 17, 2008

    No HDM1 button or output. What is HDM1 anyway? Thanks.

  • Bette4 Apr 17, 2008

    My cable input reads "DC in 9V". That's the only place the cable fits. I don't know what a ribbon cable is. Maybe beyond my expertise. ?

  • Bette4 Apr 17, 2008

    The manual troubleshooting page that came with my dvd doesn't seem to address my problem. Don't know why I just can't call or write RCA, but no add. or tel.no. in manual. Cannot solve my problem by list on TV because I hv no picture.

  • Bette4 Apr 17, 2008

    Actually, my unit is an RCA DRC615N but was told on-line to use the 247N as 615N colutions not available.

  • Bette4 Apr 17, 2008

    No function switch. I hv a yellow input "video" and a white input "audio" and an s-video input (all on the side of the dvd) plus volume and phones input.

  • Bette4 Apr 17, 2008

    The on-line manual is same as my manual that came with the unit.

  • Bette4 Apr 17, 2008

    These are output plugs to use a TV. I hv the cables. Also, do u mean a line select switch inside the unit where I wd hv to unscrew the bottom?

  • Bette4 Apr 17, 2008

    Going off-line. Will check again later. Thanks.

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4 Answers

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  • Master
  • 788 Answers

What king of connection are you using between the tv and dvd player? Is it component, composite, dvi, hdmi?

Posted on Apr 17, 2008

  • 11 more comments 
  • Dean Joly
    Dean Joly Apr 17, 2008

    I meant "kind" not "king"...

  • Dean Joly
    Dean Joly Apr 17, 2008

    Right! Sorry, did not notice that.



    Could be the back light, you would see a VERY faint image if that was the case.



    Does the unit have a TV out? If so, did you try it to see if there is picture?



    I suppose there is sound then? If the TV-out works and you've ruled out the backlight then either the unit is not processing an image or the LCD is not getting power. The best this you could do in this case is to open the unit up and look for obvious problems like loose cables, or burnt or loose components.

  • Dean Joly
    Dean Joly Apr 17, 2008

    The DC 9V is for the AC adapter so that you can run the DVD player without batteries, or recharge it's battery. It doesn't have a yellow TV out?

  • Dean Joly
    Dean Joly Apr 17, 2008

    Can you provide the full model number then as DRC247N is a stand-alone DVD player and not an all-in-one. Thanks.

  • Dean Joly
    Dean Joly Apr 17, 2008

    Is it possibly the DRC628? That is RCA's current portable DVD player model.

  • Dean Joly
    Dean Joly Apr 17, 2008



    Does your unit have a function switch on it? It should be set to DVD, not usb or av in.

  • Dean Joly
    Dean Joly Apr 17, 2008

    If you press the setup button on the remote do you see the menu on the screen?

  • Dean Joly
    Dean Joly Apr 17, 2008

    According to RCA to have the machine replaced or repaired under warranty you are to ship it to:



    Thomson Inc.,

    Product Exchange Center,

    11721 B Alameda Avenue,

    Socorro, Texas 79927



    Only if you have proof of purchase date and you have owned the unit for less than a year. You must pay labour for repairs between 91 days and 1 year after purchase.

  • Dean Joly
    Dean Joly Apr 17, 2008

    Are you certain those are inputs and not outputs?



    If they are in fact inputs, do you have another device you can use to test this unit with? Plug in a playstation, or a stand-alone DVD player into it to see if you get a picture. You would plug in using either S-Video or the Yellow RCA connector. Even a VCR or cable/sattelite box would work this would turn the DVD player into a TV and you confirm if your screen is working or not.

  • Dean Joly
    Dean Joly Apr 17, 2008

    I found the manual for the DRC612N, does your 615 have a line select switch? It should be on in do use the internal display, on out it would expect to be plugged into a TV.

  • Dean Joly
    Dean Joly Apr 17, 2008

    Actually that was wrong, you want out to watch a DVD, in to watch the output from another device.

  • Dean Joly
    Dean Joly Apr 17, 2008

    No on the 612 it's between the dc 9v jack and the video jack.

  • Dean Joly
    Dean Joly Apr 17, 2008

    If you could use the cables and plug the DVD into a TV to try to see if it can output to TV? Thanks.

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  • Master
  • 3,422 Answers

Hi,

Check if all the connections are tightly fixed in the holes.
If you are using the HDMI output, you must press the HDMI button on your remote control.

Goodluck..

Posted on Apr 17, 2008

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  • Master
  • 1,665 Answers

It may be a power supply problem.If you are not familiar with electronic repairs better take it to an authorized service shop.

Posted on Apr 17, 2008

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  • Master
  • 3,614 Answers

Check the ribbon cable connector could be broke, or it has a defect.

Let me know.. Post back again..

Thanks

Posted on Apr 17, 2008

  • micromaster
    micromaster Apr 17, 2008

    yah, thats what i mean a built-in video used a ribbon cable to still connect to the main board..

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