The video quality is blurred
If the webcam has a ring on the front of the lens trying turning it while on the free webcam test site. You can see the focus change as you adjust it. Also try the free tips in the article How to Improve Your Webcam Video Quality. Lighting makes a huge difference.
Make sure
1) you have adjusted the picture using the focus ring around the lens
2) You are plugged into the correct USB port - older cams use 1.1 newer cams need 2.0
3) Check your support software is up to date - DirectX 9 or later
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