Question about Refrigerators

1 Answer

Refridgerator isn't keeping cold

I have a 6 year old Kenmore refridgerator that is suddenly not keeping cool. The fridge section is not keeping cool at all (the groceries all spoiled), and the freezer part is working okay (though not as cool as normal), but the ice maker (inside the freezer) is barely functioning (making one thing of ice per day, rather than filling the entire bin in a couple days). It steadily got worse over the course of about 2 weeks or so, but now the fridge section isn't cold at all (it's room temp).

What do you think the problem is? Is it fixable by a normal handy husband, or should I call a repair person? And how much do you think this repair should cost (if I hire a repair person)? Thanks!

Posted by on

  • 5 more comments 
  • Elizard Apr 03, 2008

    There's a small # 106 and then the Model # 72102100 Ser # EL5017676 Mfg. date 12-01.

    I don't know what a compressor sounds like. I don't hear any clicks.

    The fridge sounds normal... but then again, I don't listen to my fridge on a normal basis, so I'm not quite sure what I'm listening for. I listened to it very closely and I hear a normal hum of the fridge, and I hear a slight whirl-hum on the top half (which is the freezer half).

    There is no frost inside anywhere of my freezer (there never is).

    I don't know how I would know if the freezer fan is running. Where is it located, and how would I know if it's running?

    Thanks so much! :-)

  • Elizard Apr 04, 2008

    Okay, I pulled a bunch of food out to access the back... and I found frost at the back of the freezer. What does that mean?

    I can't figure out how to get the cover off of the back part inside the freezer. I think I'd have to break it. Any ideas on how to do it? I found the manual to my fridge, but it doesn't say anything about anything technical like that.

  • Elizard Apr 04, 2008

    Alright! So is there a specific part that my DH can replace? He's very handy. And where can we order it from? Is there some sort of fix-it manual for the fridge (since the users manual doesn't seem to have anything related to the technical workings of the fridge)?

    Thank you SO much!!!

  • teenwolf May 08, 2008

    I'm having the same issue, I think! My refrigerator is not keeping food cold and the freezer is working fine. This happened just after we noticed that the freezer was a little too cold. We reduced the temp by 1 and noticed that the fridge hardly worked after. Since then we've cranked the fridge up to seven (highest setting) and still nothing, but the freezer goes on staying very cold. I have unplugged the fridge and plugged it back in, hoping it would reset and then started searching on the net for answers and found this post. To answer your questions to the original poster, I noticed frost in the freezer for the first time today. I have a freezer on the bottom model Kenmore (model # 596.75232402). Help! I'm having a party tomorrow and need to fix this right away! Thanks!

  • ExclusiveApe Oct 28, 2008

    I have an LG fridge with the same problem. THe freezer is fine, no frost, but the fridge isn't very cold.

  • mrcoffee4 Jan 29, 2009

    refridgerator doesnt get cold enough i have temp control turned all the way up to 9

    ty larry

  • robert samples May 11, 2010

    need the model number will be about 10 digits starting with 110. or something like that is the freezer fan running is there frost on the back wall of the freezer is the compressor running and do you hear a hum or a buzz and then a click



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

Its in the freezer when you open yhe door the compressor is in the back take the cover off and see if trhe compressor is running

Posted on Apr 04, 2008

  • robert samples Apr 04, 2008

    it means you have a defrost promblem and you can fix it

  • robert samples Apr 04, 2008

    im going to help you send me an e mail at [email protected] and say kenmore fridge



1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What is the coldest setting for a kenmore refridgerator

If your refrigerator section is not cold enough at the normal setting you may have a problem.
If you can't find enough information at the link below resubmit your question and include the model number. It should be inside the refrigerator section. It's usually on the upper right wall.
refrigerator not cooling but freezer is fine YouTube

kenmore refrigerator not cooling YouTube

Sep 07, 2014 | Refrigerators

1 Answer

Kenmore elite refridgerator

check to make sure door is not stuck shut... or food may be blocking door outlet (usually located upper left hand corner of fridge side

Aug 29, 2014 | Kenmore Refrigerators

1 Answer

Kenmore trio freezer and refridgerator not cooling

Sounds like you have a relay switch or igniter not working. If it is less than 6-8 years old, this probably,is the problem.

Feb 10, 2013 | Refrigerators

1 Answer

My amana fridge keeps blowing the GFI circuit

change the GFI circuit to 20 amp

Mar 30, 2017 | Refrigerators

1 Answer

Kenmore side by side refridgerator - freezer works very well, refridgerator not very cold, setting is on coldest set point.


Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold


Jul 09, 2011 | Refrigerators

1 Answer

Kenmore Refridgerator/Freezer does not work.

check your damper vent door located between the fridge and freezer and make sure its opening up to let cold air into the fridge,also check the evaporator fan motor and make sure its operating to blow the air around the inside of the unit

May 23, 2010 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Refridgerator has power but does not get cold

Can you tell me if you hear the compressor running under the refrigerator? Is fan running beneath the refrigerator? Need to get the exact Kenmore model number found when you open the fresh food section. Let me know, Sea Breeze

Mar 19, 2009 | Kenmore Refrigerators

2 Answers

Door ajar alarm ringing and refridgerator not cooling enough

it sounds like either a defrost problem or damper door problem it is very well worth fixxing

Dec 28, 2008 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Fridge does not stay cold

If the compressor is running continually, could be short of gas , or a compressor problem, ie not pumping properly,make sure it has plenty of ventilation

Dec 06, 2008 | Kenmore 53642 / 53644 Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

1,992 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers


Level 3 Expert

85178 Answers

Brad Brown

Level 3 Expert

18108 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides