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Re: FWD/DND light won't turn off on KX-T7633
Depending on how your system is programmed, you should be able to turn the light off by simply pressing the FWD/DND button. Otherwise it will require you to dial a "cancel code" which also can be different on various installations. You can try *7100, but that is just one popular code.
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What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.
Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.
The FWD/DND button has 3 steps of keypress, Off, FWD, DND. The idea is you press it until it stops flashing or being lit and you have nothing set. If that doesn't work, try Call FWD/DND cancel, *7100 on the intercom.
Does your system use the FWD/DND option or is it the programming. I also need to know what kida system this is.
If it is for the TDA then you can (if you have access too) Prog soft key below LCD -> the press FWD/DND button -> Down on the silver button about 3 times. Should see 53:FWD N/A Time then enter Should see timer (sec) :xxx with your current time. Press new time example 015 for 15 sec then press enter.
If that doesnt work let me know and I get you the other way.
If the FWD/DND light is lit solid, the extension is in DND if it's programmed properly. You can test this by pressing the FWD button and reading the display. It will clear and press it again and it will set and tell you what it did. (if DND and FWD are both set it shows 3 states).
At the phone, press intercom and dial *710x where x=2 for all calls, 3 for busy, 4 for no answer or 5 for busy/no answer plus the extension of the voice mail plus #. Your FWD light should blink and you have now set FWD to voice mail.
1) Press PROG, follow by programming no. 50 or FWD/DND button. 2) Press ENTER or STORE, follow by selection no. 0=OFF FWD/DND, 1=ON FWD/DND. 3) Press ENTER or STORE to save the setting. 4) Press EXIT or PROG to quit setting mode.
The 7633 has a FWD/DND button. Is it blinking, lit solid or dark? It's designed to be pressed 3 times for FWD DND or OFF....It's programmed as follows, assuming that 500 is your voice mail access code:
From the intercom dial *7101. That sets DND. Dial 710x 500 # to set call forwarding where x-2 for all calls 3 for BUSY for for NO ANS 5 for BSY/NA. 7&8 are FOLOW ME commands and they have a different set of instructions ie Dial *7107 plus your extension to have calls come to the phone you're at and *7108 plus your extension to cancel it. I have never seen it used. *7100 cancels all forward and DND arrangements from your phone..
This is just hte command set for ALL CALLS. You can also set up forwarding for Outside Calls and Inside calls seperately and you can program buttons to do the forwarding.
Your Panasonic dealer has 2 manuals that you would find interesting, one is the TDA Operating Manual and the PTPM Manual. The operating manual has a complete set of programming instructions for the manager and users of TDA systems, the PTPM has a complete set of programming features that can be performed from a Panasonic 76XX display phone.
THe pdf's aren't huge and they can be sent to your email address if you provide one under the Ask Me button.