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Drive failed to boot up next time it was turned on have tried conncting as a slave computer recognises drive but say its 138mg when its 40gig, and there is nothing showing on the drive! have tired running Seatools for windows and all the test say there are no problems with the drive. I have in stall a nerw 250gig drive (Seagate) with NTFS file system and the problem one is a Maxtor with fat file system .

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  • silverend Apr 04, 2008

    the failed hard drive was set to master on my computer and was working with no problems to my knowledge nothing was changed to the system and the next time i tried to use it it tried to load windows but failed. i tried to access it from the list _ start windows in safe mode etc but it just went back to the beginning and tried to load windows again.

    i then bought a new hard drive which is a seagate 250gig and that's working OK so as i need to retrieve the data on the Maxtor 40gig drive i set it up as Slave on the same computer that it was Master on hoping that it would allow me to copy it onto the seagate drive, but it did'nt. i then tried,still with both drives installed as above to run Maxdiag which gave an error message for the Maxtor Slave drive - D20SY2 i have also tried running Seatools for windows which reports that the drive is OK.



    the Maxtor drive has a os - windows XP professional

  • silverend Feb 28, 2009

    all working ok now thanks a lot

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Hi silverend,

I have some questions and some recommendations for you...

The original problem of the system not booting might have been temporarily compounded by moving it to a different system as a secondary or slave disk. You'll want to make sure that is not an issue 1st b4 continuing w/ trouble-shooting or testing the failed disk.

(01) Is the hard disk installed in the same computer it was running in properly before?

(02) If not, was it the Master of 1st drive on the previous system - the system where it originally failed? In other words, did it contain a boot volume? (Was it the disk that the system used to boot off of?)

(03) You said the file system is FAT. Is that FAT16 or FAT32?

(04) Does the drive have an operating system on it? If so, what operating system is it?

(05) Are you sure the jumpers are set correctly for the configuration you have it in now (slaved to your master drive)?

(06) Check to see if the drive jumpers are set for LIMITED CAPACITY? (See HERE for more information regarding jumper settings on Seagate hard disks.)

(07) Are you using a MASTER/SLAVE configuration for your two hard drives or are you using CS (cable select)? If you are using CS, both drives must be jumpered to CS and the primary (MASTER) drive should be the LAST drive on the cable (at the end).

The drive may very well be, physically, fine. However, the best way to determine that is to...

1st, Ensure that the jumper settings are correct for its current configuration (slaved to your master hard disk or as a secondary CS disk on the primary EIDE controller) and...

2nd, run diagnostics on a hard disk using boot media rather than from w/in an operating system. This is a much more reliable and thorough means of testing your hard disk.

I recommend that, once you've determined that your jumper configuration are correct (for BOTH hard disks), you run Seagate's boot diagnostics (Seagate Utilities) to test the hard drive.

(07) Do you have any data that needs to be recovered off of this drive? If so, let us know and we'll help you to recover it.

(08) If not, you can use the Seatools diagnostics to write zeros to the drive effectively erasing it and along w/ any corruption. This will allow for a more thorough surface test, too as the diagnostics will test the surface while writing to it. (This is a last result, however. Particularly if you have an operating sytem, data, etc. that you'd like to preserve.)


Please, let us know if this response was helpful for you or, of course, if you have any further questions.

Thank you
BJ

Posted on Apr 03, 2008

  • B Joan Rapier
    B Joan Rapier Apr 04, 2008

    I still think you may have a jumpering problem that is compounding the issue. Here's what I recommend.

    For now, take the new Seagate and the failed Maxtor hard disks out of the picture.

    Get your system booting up properly again. Once that is done, shut down the computer to move on to the next step.

    Make sure that the cable on the Secondary IDE controller is a (known working) CS (cable select, (high density)) cable. If it is not a CS cable, replace the one there (on the Secondary IDE channel w/ a CS cable).

    Jumper the Maxtor hard disk for CS (cable select) or for "Master-without-Slave" or for "Single" or "Stand-alone". (Which options are available will depend upon your hard disk.)

    Connect the Maxtor to the connector at the END of the CS cable. (not in the middle somewhere)

    Now, boot up your computer and make sure the Maxtor hard disk is detected.

    You may need to enter your BIOS in order to change the device type for that IDE position (Secondary master) to MASS STORAGE or HARD DISK (IOW, make sure it isn't set for CD-ROM or OPTICAL disk)

    Once you've established that it is being detected (you should see that it is recognized in the BIOS), shut down your computer to proceed to the next step.

    Place the new Seagate hard disk on the Primary IDE controller in the slave position. (The Master drive should be on the connector at the end of the CS (high density) cable.) Jumper both of the drives for CS or as Master / Slave. Whichever you prefer. Just remember the appropriate positions on the cable.

    Do the same in the BIOS for the new Seagate. (If at 1st it isn't detected properly in Windows.)

    Once you've gotten the Seagate hard disk working on the Primary IDE controller and the Maxtor is at least being detected on the Secondary IDE controller, you can run data recovery software to pull data off of the Maxtor and place it on the Seagate. (We'll help you w/ this part, too.)



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Plug the drive into your pc as a slave.

  1. down load GParted live cd iso
  2. boot from cd
  3. accept default settings
  4. view the problem hard drive and note any partitions.










drive failed to boot up - ef916d1.jpg

This will allow you to change partition sizes without losing data.
Just a thought to see your hard drive outside the Windows environment.

Posted on Apr 03, 2008

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Posted on Jan 02, 2017

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