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Scanner my scanner is not working

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  • Abbster Aug 07, 2008

    My scanner is plugged in & switched on, but the blue light that is supposed to be on inside it isn't lit. Also my computer doesn't recognise that it's connected. It used to work fine, till recently, now it's broken for some reason.

    On my computer, I tried to get my program that works with my scanner (Scansoft Paperport 8.0) to configure my scanner again but it's not working. The little scanner icon in the bottom right hand corner of my desktop hos a big red cross through it.

    Why won't it work any more?
    If anyone could help me I'd be very grateful.
    Thank you for your time.


  • Clymrox May 11, 2010

    Need to be a little more specific. Like is it plugged in, turned on, and connected to your computer?

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The power light is on ready light is on and connected to computer. when instructions are sent to scan nothing happens

Posted on Jul 15, 2008

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