Question about SanDisk Sansa e250 MP3 Player

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I tried doing those 3 solutions, and none of them would do a scan dirctly on the sansa. any other suggestions?

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Just reset ur player using the reset pin available on the player!!

Posted on Apr 07, 2008

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My Sanza Fuze 8gb will not turn on. I charged it completely on my computer late last week and shut it off. Today I tried to turn it on several times. Also tried to press the "on" button for 10-20...

First thing to do is: Try other USB ports on your computer. A USB port on the back of a PC usually has better power output. Try a different cable if there's one available, to rule out if you have a bad cable. Try another computer. If none of the above works: Then-Check and refresh the drivers in Windows, for a Portable Device. 1 - Connect your Sansa player to the PC 2 - Check under Device Manager -> 1. Right-click My Computer, and select Manage. NOTE: The player should show up on the Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode.)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Then - Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
If your BRAND NEW Sansa player is NOT recognized by the computer when plugged in: This may be caused by one of the following: 1. Minimum system requirements were not met. 2. Corrupted drivers. 3. Computer restrictions, Vista or 7 authorizations. 4. Power issue, plug your player into the back of the computer.
Next be sure you are using Windows Media player : Version 10 or 11 Download and install the latest Windows Media Player if it's not installed.
If all this has failed - Refresh the drivers again.
If all that does not work - Manually add the hardware driver. 1. Connect the Sansa player in MTP mode 2. Manually install the device driver through Windows device manager in control panel. Install the Device as a Portable Device.

Feb 11, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work

Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.

Dec 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Anything else?

It seems even sandisk admits there is problems with the mp3 player, It doesn't support hard re-set and only has 50-50 chance of being able to upload firmware again.

The suggested course is to soft re-set.(depress and hold power button 20 seconds) then open up and remove battery and depress power button to dissipate any stored voltage, reassemble, soft re-set again,

Apr 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load Main Image failed

Get the Sansa recovery tool for your model:

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

Feb 16, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Plugging in and out Sansa

Well I'd suggest that you uninstall it from your computer then reinstall it. This is a common solution to most problems similar to this.

Feb 01, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

All sansas

Update your USB drivers?

You could try putting the Sansa's in MSC mode.
Depending on your Firmware there will be a USB option under settings (Under USB it might be on Auto just select MSC)
OR you will need to
1)have the player on (but not plugged in)
2)push the HOLD switch tot he right (towards the REC button [see orange in the hold slot]
3)HOLD DOWN the |<< rewind button (keep this held down)
4)plug the cable into the Sansa (assuming the other end is in the USB port)
Wait till you hear it detect it..

If it still does not..

CHECK the Device Manager to SEE if their are any unknown devices under USB unplug the Sansa
Delete the unknown and try steps 1 thru 4 again.
If you do not know how to get to Device Manager then you will need the help of someone who knows these types of things to show you or look this up on the internet.

Dec 09, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer


Well maybe you got a corrupted file on it. Scan your files with your anti virus software. If that isn't the case then change the batteries (AAA). If none of these solutions work then go to some technical support and ask if they can open it. Mine is having headphone problems so these things have problems quite oftenly.

Dec 08, 2007 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

3 Answers


If you haven't try already you may need to format it because the boot up file may have corrupted or something.

To format follow these steps below:

First go to "My Computer" - now look for your mp3 player usually named under for example "Removable Disk F", when you've found it "Right-Click" on it then click on "Format", when format is complete try after that.

Any further problems leave a comment on this page and i will get back to you.

Good luck. Hope my solution was helpful.

Nov 07, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Why wont my Sansa get songs???

You may have to install Musicmatch and add songs through the portable device menu. It worked for me. Good luck.

Oct 28, 2007 | SanDisk Sansa m230 MP3 Player

4 Answers


Go to the Sandisk website. After that, look up your mp3 player model. Hit Ctrl+F and look for firmware. Follow the instructions. It worked for me.

May 06, 2007 | SanDisk Sansa e250 MP3 Player

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