Hi
Sorry but that doesn't make sence. The grind chamber has to be full inorder for the doser to activate, unless you have an oiley bean and it has hardened inside the doser.
Try removing the brew group. Then inside on the roof of the machine above where the brew unit sat, there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it should drop coffee. This should clear the opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder. Vacuum it out. It will be on the right side of the drop chute.
Once that is cleared go to the bean hopper. There is a lever under the bean hopper. Push the lever back to the largest number. You can push the lever to a larger number any time, but it has to be grinding to pull to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can pull back to a number that was higher than the one you had it on, but only when the grinder is running.
Sorry wrong machine. Once that is cleared go to the bean hopper. There is a knob in the bean hopper (the large one) Turn the knob to the largest #. Not the lever. You can turn the knob to a larger number any time, but it has to be grinding to turn to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can turn back to a number that was higher than the one you had it on, but only when the grinder is running.
I'm having the same problem. The grinder does nothing but the machine makes all of the noises like it is going through the correct routine. Then hot water comes out. I cleaned out the shoot, took the grinder parts out and cleaned it and still nothing.
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