Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Backing it up

How can I back up everything if it won't open

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Sorry my mistake, I misunderstood the question. In order to try and get it backed up if the drive won't be read on the computer you need to see if another computer will read it. If it doesn't, then it probably is worth exploring professional data recovery if the data is important to you. (several ways of doing this)

Posted on Apr 03, 2008

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Not charging


The chances are that the battery has failed. The age of the device would indicate that the battery is probably NiCd - these batteries have a memory effect that means after a while the battery thinks that "fully Discharged" would be the state that is the most usual for the charger to be used most often. You will need to open the device to get the battery out to find the part number. You will then be able to order on from an online retailer.

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Computer won't boot beyound splash screen


A couple of things to try

a) in the bios reset the settings back to default settings ( usually last tab )
b) Start the pc and press f8 constantly, choose safe mode
c) make sure nothing is plugged in the floppy or usb

This is most likely the way to start the pc

Any other issues then I would start making sure everything is plugged in and the OS is not corrupt

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Hi....my Samsung external HD G3 2tb won't turn on again after I erased all data on it. It is connected thru a hub to my iMac and taking off the power or USB and plugging back in won't do the t


It sounds like the drive has failed. The fact that you erased the drive just before it failed is coincidental.

Take the drive back and request a replacement under warranty. Also, demand that they destroy the drive in order to protect your data.

Feb 11, 2012 | Samsung Computers & Internet

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Hi there, I'm using a WD drive with a Macintosh. It accidently became unplugged, or partially so, when my young son brushed up against the plug. Since then it won't mount and there white light on...


Ouch. The blinking light is bad. But try this:

1. Run the WD discover tool
2. Go to "configure" and acknowledge there is a blinking light. This might give you access to the data and drives.
3. If the status says "good" then everything is fine. If not, then you probably have a bad drive and need to contact WD tech support. Hopefully you still have a warranty for it if this is the case.

Let me know if this works!

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Firelite is formatted for mac only, how do i reformat it to windows or back to the original?


If you are reformatting the disk on a Mac, then open the Disk Utility, then click reformat, and choose the format FAT32. If you have it connected to your PC, go to my computer, right click and select reformat, then choose FAT32.

DISCLAIMER: REFORMATTING AND/OR FORMATTING WILL ERASE EVERYTHING THAT IS ON THE HARD DRIVE. MAKE SURE YOU HAVE EVERYTHING YOU WANT BACKED UP.

Hope this helps!

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My 9" Pandigital eReader won't turn back on. The


Plug it back in. Hold the power key and the house key for 5 seconds. It will then come back on.

Feb 19, 2011 | Computers & Internet

1 Answer

Itunes messed up my external hardrive


I doubt that iTunes really moved/reorganized files on your computer.

iTunest may have created its own "Table Of Contents", presenting a "view" of all your files.

Open "My Computer" and open your external hard-drive.
The files should be in "your" order.

Open "My Documents". Open "My Music".
The files should be in "your" order.


If iTunes really did "reorganize" your files, there's no way to "go back", because "Windows System Restore" does not automatically created time-stamped backups of your 'My Documents' folder (nor of any external disk-drive -- where would it put that much data???).


Jan 02, 2010 | Seagate Free Agent Go Small 12 GB USB...

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Seagate 1.5TB dropped from office table... TWICE.


the drive is damadged internally, you have to phone or email a data recovery centre to get your data back, that can cost $1500+ because of the size of the disk.

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Not recognised malfunction


Sounds like your drive may be faulty with the rattling - if I were you I'd back up everything off it pretty quickly, then send the drive back to western Digital if under warranty. I wouldnt open it otherwise your warranty will almost certainly be void.

Mar 28, 2008 | Western Digital 320GB MyBook External USB...

1 Answer

Mybook essential


Hi guys...
I had kind of the same problem like u...when i plugged it into the usb all i got was a "unknown usb device found"
I opened the external case hoping the hdd was still ok only to find out that the hdd cables had been moved slightly out of position..propably from a fall or a knock I didn't even noticed..
I just pressed them back in..click..and everything was back to normal..

These sites have info about how to open the external case..
http://rebootdaily.blogspot.com/2007/03/how-to-open-western-digital-my-book.html

http://anotherdeadblog.blogspot.com/2007/09/how-to-open-western-digital-my-book.html

Hope that helps!

Nov 29, 2007 | Western Digital My Book Essential Edition...

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