Question about Computers & Internet
I have a Compaq Presario 700 that will not turn on. When plugged into a/c adapter, the indicator light on the adapter flashes very quickly and smells like something is burning in the laptop. The laptop currently does not have a battery to see if it would power on that way. Thank you for the help
If you smelled burning, then, there's likely been a high current event that has damaged electronic components on your motherboard.
To prevent further damage, I recommend you not turn it back on for now. Rather, take it to an authorized repair service (authorized by the computer's manufacturer). See if you can find one that will diagnose the problem for free or will apply the cost of the diagnostic to the repair costs.
There will be parts replacement involved - more than likely the motherboard. So, this could get expensive unless the computer is in warranty. The usual warranty period for hardware is one year unless you purchased an extended warranty.
If you have data on your laptop's hard disk that you need to retrieve, you can purchase a 3.5" external laptop hard disk enclosure and install the hard disk in it to get at your data. Just let us know if that's the case and we'll step you through purchasing an appropriate enclosure and through removing your laptop's hard disk.
Please, let us know if this response was helpful for
you or, of course, if you have any further questions.
Posted on Apr 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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