I just purchased a new Dell computer, my old one crhashed without notice! I used my scanner alot. The Model is 6688-03A
Seroa; Number: 916732403A84301511SS8000
I've installed the scanner. When I go to use Print Shop, acquire, my computer tells me: Can't open VFW Twain UT
What is this and what do I do. Dell Tech support suggested I contact you. My home phone is: (606) 663-7644. We have a dial-up connection. When you call me, I'll call you back on my cell phone if I need to log-in. Thanks in advance for yur help. Lisa M. Clark
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Sounds like a driver issue. Start by confirming the device is seen and the driver has NO issues
To see the device and it's properties, go to the control panel, scroll down to the System icon, click it, go to the "hardware" tab, then to device manager. Looking for anything having a yellow question mark or yellow exclamation mark next to it. If you see one it means something is either wrong with the driver ( incomplete - not loaded properly - wrong one - ect...) or the device itself and possibly the scanner/cable has malfunctioned.
I have acer scanprisa 640p.Before i have 98 windows.Now i have in my computer XP windows.Now this scanner is not working in Xp Windows.Pls send me driver of XP.So that i can use in XP windows.I am very thankful to u.My E-mail Is firstname.lastname@example.org.
how to install my scanner acer Prisa 340p with winXP because the installation CD support only win95, win98, winNT,and when I connect the scanner to the computer ,the computer can see the new hardware but the installation failled, and the scanner doesn't work with the pc, what can...
In a word you cannot. Try the Acer site to see if they offer a suitable software conversion- but this late on it is not likely.
You could try/Start/Programs/Accessories/Compatibility Wizard- then set the software you use to 'Run as 95/98 - it may work.
What it amounts to is this- A scanner has its own processor that controls the scan tracking the capture device DPI and all that and in your case it is looking for DOS commands and XP is sending out NTFS commands - and they no speak to each other.