Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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It will not sray out water or shampoo - Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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These machines have a real big problem with clogging. check to see if you get water out of the hose attachments. if so you can remove to spray tips in the front of the machines. the tips just clip in from the top after you remove the dirty water tank. you will need to remove hose clamps on tips, after doing so try to get flow with out the tips in it one at a time, if still no solution you will have to dissemble machine and clean hoses manually. this is not an easy job and can be difficult to reassembly. reccomend letting local vacuum shop doing this.

Posted on Apr 04, 2008

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How do I get the Shampoo solution tub unclogged so it mixes with the water to clean my carpets.


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Hello There,
Is your machine use the water from the tank at all? If your machine use too much shampoo, my guess is it use less or no water at all. In this case the pump is sucking very little or nothing from the water tank and it does from the shampoo tank.
Please look the attached plumbing diagram. After you opened the unit up, you can follow the tubes and clean the system (solenoid valves but mostly the tubes those involved in the water tank circuit)
Good Luck with the repair!
Sorry, I wasn't able upload!

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Your Kirby Diamond and every other Kirby for that matter is NOT designed to pick up water!! Even with the shampoo system attached it will NOT pick up water or the shampoo foam. Your Kirby spreads the shampoo foam around on the carpet to clean it. You then only vacuum a shampooed carpet after it has completely dried.
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Make sure the shampoo container grommet is releasing properly when you press the trigger. To check this, remove the shampoo tank from the Bissell, stand over a sink, and use a finger to push up inside the grommet on the shampoo container, the part of it that mates with the rest of the Bissell. Shampoo should dribble out when you do this. If it won't, the grommet may be clogged.

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1 Answer

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there is a belt inside that runs the pump to spray the water. I would take it in a have it replaced. Mine did the same exact thing.

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2 Answers

Having trouble shampooing


I found this on a website. Hope it helps others...

by Mainelyvacs in: Kirby
  • First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system.
    So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
  • Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
  • Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
  • Don’t reuse last year’s leftover mixture, it’s probably no good.
  • Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
  • Don’t use shampoo that’s seen extreme temperatures.
  • Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
  • Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.

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1 Answer

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2 Answers

Cleaner Solution Not Dispensing On Bissell 9200 Pro Heat Cleaner


I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.

If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.

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