Question about JVC Everio GZ-MG57 HDD Camcorder

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Dropped camcorder I dropped my camcorder and now it only records audio but no video. I can still playback and watch things that were recorded previous to dropping the device, but anything that I try to record now only comes in audio. When the device is turned on it gives the message "LENS CAP" which is normally a indication that the lens cap is still on - however, that's not the case. Any advice?

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When you dropped the camera you ended up jamming the iris closed. There may be additional damage within the lens assembly. In order to repair the stuck iris, the optical lens assembly needs to be partially disassembled. This is not a project for the novice. This should be taken to a JVC authorized service center for a repair estimate. The estimate will cost about $50 or so.
Dan

Posted on Apr 03, 2008

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I have a JVC Everio GZ-MG57 hard disk camcorder.The problem I have is the light sensor,when I turn on the camera and remove the lense cap it tells me the lense cap is still in place and the image on the screen is extreemly dull even outside on sunny days. On the jvc website there are reports of this problem with other JVC products which they are repairing free of charge but unfortunatly not my model.

Posted on Jul 02, 2008

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I'm also having the same "LENS CAP" issue with my JVC, and I have not dropped mine either, it has been treated with kit gloves. I bought a JVC because I thought it was a superior brand, "Once Bitten, Twice Shy".

I have extended warranty on mine so I will send away for repair and await the response. I will post again to here if they advise what the problem/fault was.

Posted on Apr 22, 2008

$50 or so? (For the ESTIMATE) I never dropped my JVC, But am getting the same "Lens Cap" issue. The tech at JVC said that average repair/shipping would run me $275 TO START. I may buy the spare Iris Motor assembly and try to replace it blindfolded. What GREAT Waranty/Customer Service. Next time, I WILL buy SONY.

Posted on Apr 13, 2008

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Posted on Jan 02, 2017

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