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I have bought and downloaded Norton 360 but the program can not contact live update the time period of trying is 12:30 to 1435 03/April /2008 ( incase your sever is down?)

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Since youve downloaded the product, i advise you to update your norton at least once a week.

whenever you encounter that the program cannot be updated, try to wait for 2 hours or so,

the server is never down, updates are always up! and new definitions are being made as we speak.

you can also go to symantec.com for manual updates. go to the search bar on the top right and search for intelligent updater.

thanks for using fixya

Posted on Apr 05, 2008

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Trojan Win32 came to my Pan Drive from computer and Avira is not capable to delete this type of virus. Please scan and remove from my Pan drive and PC with a Good / high powered anti virus. Anti virus...


This can be resolved by installing and scanning the computer using Norton 360.

Click here to download Norton 360 version 3.0

After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file.
Click on skip if it ask for product key.
After installing Norton 360 open Norton 360 and click on live Update to download latest virus definition on to your computer. This will helps norton to find and heal the up to date virus.

After running live update perform complete system scan using Norton.

Note:
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  • Your system performance will be little low for about 7 to 10 days after installing Norton, after this period it will become Normal.
  • This is trial version which will provide you 30 days validity but even 1 year subscription does the same task. You can install whatever antivirus if you wish to switch over.

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Hello,

Make sure you have the CD key or have registered your product on Symantec. You will also need any other Norton product keys if you have them installed on your computer.

Best advice I can give is to first run the Norton Removal Tool which can be found at Norton Removal Tool at Step 4. This will fully remove all Norton products from your system.

After you run the Removal Tool, you can reinstall the 360 software, run Live Update, and enter your CD Key to reactivate. It should pick up where you left off as far as Days Remaining.

Thanks for using Fixya.

Note: Should you still have a problem, try the on-line support that is included in the price of your 360. Access it through the Help selection on the menu. It is very good.

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Downloads


Norton 360 has the entire norton protection suite built into it. On top of the firewall, phishing protection, and e-mail protection it also has norton antivirus built right into it. So yes, you have to uninstall antivirus to install 360, but 360 just installs antivirus again. If you ever decide to go back to using just antivirus you can simply redownload it off their web site. Peter

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