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I have bought and downloaded Norton 360 but the program can not contact live update the time period of trying is 12:30 to 1435 03/April /2008 ( incase your sever is down?)

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Since youve downloaded the product, i advise you to update your norton at least once a week.

whenever you encounter that the program cannot be updated, try to wait for 2 hours or so,

the server is never down, updates are always up! and new definitions are being made as we speak.

you can also go to symantec.com for manual updates. go to the search bar on the top right and search for intelligent updater.

thanks for using fixya

Posted on Apr 05, 2008

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After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file.
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Hello,

Make sure you have the CD key or have registered your product on Symantec. You will also need any other Norton product keys if you have them installed on your computer.

Best advice I can give is to first run the Norton Removal Tool which can be found at Norton Removal Tool at Step 4. This will fully remove all Norton products from your system.

After you run the Removal Tool, you can reinstall the 360 software, run Live Update, and enter your CD Key to reactivate. It should pick up where you left off as far as Days Remaining.

Thanks for using Fixya.

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