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Hoover nextra mega load 7.5kg HNC175 condenser dryer has 1)stopped heating, the drum still goes round and cold air goes in. 2) The filter care light is on, i have taken out the condenser assembly and cleaned it but the light willnot go out

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  • Anonymous Apr 06, 2008

    Removed and cleaned the door filter removed condenser washed dried and replaced all drum rotates 'filter care' light remains lit no heat?

  • Anonymous Jul 10, 2008

    filter care light came on. Cleaned filter. light gone off but comes back on. No heat coming through and timer just clicking

  • Anonymous Oct 02, 2008

    Filter light is not on, everything seems to work but no heat.

  • Anonymous Oct 21, 2008

    i have the exact same problem please help!

  • JustinHel Nov 19, 2008

    Exactly the same issue here too.

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On the rear there is a Heating element hidden under the silver cover, on the top of this unit, there is 2 thermostat's, one is a auto-reset set (On the left) around the 100'c mark and one is a single use thermal trip set at 130'c (on the right, also denoted by a blue spot), the idea is when the heater reaches 100'c is powers off until the air temp drops, once it drops the auto-reset kicks in and forses the heater to power back up, however, in the intrests of safety, if the auto reset fails to power down then the 130'c thermostat will permenently remove power from the heater and will illuminate the filter care light, the only way to restore the power to the heater is to either have an engineer replace the whole heater as Hoover/candy do not sell on the thermal cut out to anyone.

you can usually find the heater unit for £30-40, an engineer may charge upto £140 for the same part and fitting.

Posted on Jan 05, 2009

  • Cromadom Jan 05, 2009

    The most common reason for this fault is due opening the door while the unit is at full temp, this usually causes the thermal cut out to recieve a surge of heat and thus breaking the single shot cut-out, if you do own a tumble dryer and need to inspect your garments, I would advise to set your machine to cool cycle/fan only mode for a few moments to reduce the heat in the unit and not to 'shock' the heater element and/or thermal cut-outs

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The felt seal on my Hoover HNC175 tumble dryer come off.


ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Remove the electrical box that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the machine, this will expose the belt and drum, and the felt seal.
You may be able to replace the felt seal at this time, or you may have to buy a new one and install it.
I would also recommend that you do the following while you have gone this far.
Remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Be sure to pay attention to the route of the belt, this will come in handy later when you go to reinstall the belt and drum
While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a noise like a thumping type noise. You will need to replace the drum rollers if they have flat spots on them.
I will include these two websites for parts and further help:
http://www.partselect.com/
http://www.appliancepartspros.com/index.aspx
Both also have chat assistance 24/7.
Good luck,
I hope this helps

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Dryer blowing cold


Check the following to address this issue.


Heating element
A burned out heating element will show no continuity when measured with a meter. Replace the element if found defective.

A heating element might only be partially burned out, in which case it would still work but will take longer time to dry the clothes. Replace the element if found defective.


Thermal fuse
Most dryers have a thermal fuse, which burns out when the dryer overheats, in which case the dryer will either not run at all or stop heating. The fuse is usually located on the vent duct, inside the dryer. A blown fuse will show no continuity when measured with a meter. Before replacing the fuse, make sure the blower wheel is not broken or clogged, and there is nothing blocking the venting.

Please rate and have a great day:)

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Hi the my filter light keeps flashing and iv got no heat!


My guess is that the heater element has gone out. There could also be a lint clog in the exhaust vent...it takes air out through the filter...across the heater element....and back through the tumbler to heat the clothes. This is usually what causes heat elements to go out is the excess lint that gets on them and causes them to overheat and burn out!

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