Question about Creative Labs Zen Digital Media Player

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Help what do you do if the zen isnt reacting to anything it looks like its off but it wont turn on or do anything

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  • Anonymous Apr 12, 2008

    same thing - if I plug it into my computer I see the words Creative and then Zen and then...nothing

  • zenuser Apr 14, 2008

    black screen, does not react to any buttons

  • Anonymous Apr 17, 2008

    my zen won't turn on and when i press the reset button nothing happens!!

  • loki-teg Apr 21, 2008

    mine dont even say creative anymore

    just stays black

  • JeN_91 May 02, 2008

    i turn it on it says creative and then zen and then it turns black but the light is still on even when i plug into computer!! HELP!!!!!!!!!!

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Press the reset button. End of a paperclip into the little hole on the bottom does the trick

Posted on Apr 14, 2008

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Help! My Zen is new from DELL about 1 month old having problems with cable computer shows zen for 1 minute then stops

Posted on Apr 09, 2008

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1 Answer

Screen says docked but isnt docked and wont turn off


hey this is so funny! i was just looking up the same question...while i was waiting...i used the reset button...my zen is now unstuck and its just rebuilding the library....hope this helps! :]

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Orange light


use a paperclip to press the reset hole on the bottom

Feb 09, 2009 | Creative Labs Zen Digital Media Player

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Effed up


I suggest you take your receipt and turn it in. I had to replace my zen four times, and then I gave up. They've had tons of recalls on their products, and tons of bugs. I suggest getting a refund and purchasing something simpler and less-fancy looking--- but before you buy anything, perhaps go online and read a few reviews.

Seriously? Zen sucks. It's really better to get something different.

Jan 27, 2009 | Creative Labs Zen Micro MP3 Player

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Creative zen


itcan happen because of battery ded.can you remoove the battery and connect it again to usb and turn on if it is on ,problem is with your battery.isnt it????

nuwan

Jan 12, 2009 | Audio Players & Recorders

2 Answers

Zen m wont turn on


Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

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1 Answer

My Zen is frozen...


push a paper clip into reset hole!!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Help WIth ZEN V PLUS 2GB


mine too it wont reconize it because it frezzes I need help so it dosent freeze

Jul 11, 2008 | Creative Labs ZEN V Plus MP3 Player

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My Zen is frozen...


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 12, 2008 | Creative Labs Zen Touch MP3 Player

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My Creative Zen v wont turn on


make sure it isnt in lock mode, then try charging it. is the battery is in correctly? hope this helps :)

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