I have inherited a Xerox WorkCentre 24 as one of the machines on the network... person before me set different admin code for getting into machine, default is 11111... Xerox wants $332 to send a tech to reset code!!!
Anyone know what buttons to push to reset WorkCentre 24 back to factory default?
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Re: reset WorkCentre 24, Xerox
In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
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From experience, I wouldn't do it...
The different series usually have slightly different toner composition, so you may find that your copier will be majorly over-toned or under-toned. by doing that.
I personally wouldn't risk it, and I have been in the industry 24 years...
Solution : Modify the Default Admin (Tools Mode) Password on the WorkCentre
NOTE:The Admin (Tools Mode) password allows access to configure network and machine settings on the printer.Xerox recommends only changing the default Admin (Tools Mode) password if absolutely necessary. If the password has been changed from the default password (1111) and has been forgotten, a service call is required to reset the password. To change the default Admin (Tools Mode) password:
Press the [Log In / Out] button on the Control Panel. The Log In window will be displayed. See theRelated Itemsbelow for additional information regarding logging into the WorkCentre.
Select [Security Settings] on the left side of the screen.
Select [Authentication] from theGroupscolumn and then select [User / Administrator Accounts] from theFeaturescolumn. The User Administrator screen will be displayed.
Select the [Account #] field, and then select account number 1 using the keypad on the Control Panel.
Select the [Configure Account] button. The Configure User Accounts screen will be displayed.
Press the [Clear C] button (several times, as required) on the Control Panel to clear the old password.
Enter the new password using the keypad on the Control Panel.
If necessary, place a check mark in the [System Administrator (Admin)] and [Account Administrator] check boxes, and then select [Save Account].
Press the [Log In / Out] button on the Control Panel.
The closest that you can get to a full factory reset is by doing the following
First: Press the [Machine Status] key
Second: Using the Navigation Keys select
[System Admin Tools] and press
If the System Admin Tools have
already been passcode
protected, type in the password
and press [Enter]
Third:Select [Clear Memory] using the
Navigation Keys and press
Click System Data and press
You May want to click on each of the given options to make sure everything is gone.
It looks like the username and password are both 'admin', and if that doesn't work it might be '11111'.
I found the manual here, which might help for future problems: http://download.support.xerox.com/pub/docs/WCM24/userdocs/any-os/en/WCM24_Quick_Connect_Guide.pdf
You it is necessary to return the code of the manager, or apply to service centre, such information to you nobody will not give and no such code, which you have found in internet. This problem to me known. This only service centre, they do not divulge such information
Press machine log in button, enter 11111 confirm, this will take you to sys admin mode, from here you can navigate into sys settings to configure network,copy and fax defaults, and also auditron admin if this is the password mentioned, if the 11111 password has been changed hold the zero button for a few seconds then press start while still holding zero enter 6789 to get into diagnostics, and you can navigate through to the above settings caution be careful what you change in this mode.
If you press the machine status button.
Common Settings. It will include the printer settings.
IP address, printer name etc. I think that information is on page 3.
But you can print those settings easily.
If you need to change them.
Log into the machine with the login or access button, the either 1111 or 11111, will access the tools you need to set up the network.
Make sure you set the IP for manual, not auto, and also turn OFF the IP filter.
If the printer is set to DCHP and auto, it will change the IP on you every time you POPO.