Question about Xerox WorkCentre M-24 Color Copier

2 Answers

Reset WorkCentre 24, Xerox

Greetings...

I have inherited a Xerox WorkCentre 24 as one of the machines on the network... person before me set different admin code for getting into machine, default is 11111... Xerox wants $332 to send a tech to reset code!!!

Anyone know what buttons to push to reset WorkCentre 24 back to factory default?

Thank you...

Ed

Posted by on

  • 9 more comments 
  • Ed Zirkle
    Ed Zirkle Apr 03, 2008

    Hey...



    There does not seem to be a service tab... you are talking about at the machine in the touch pad window...

  • Ed Zirkle
    Ed Zirkle Apr 03, 2008

    Sorry but the information for this Xerox that you mention do not seem to be here... there are 3 buttons that get you 3 sets of screens and " Information" button, then "troubleshooting" then the "Service Tools" menu do not appear under any of them...

    This is a Xerox WorkCentre 24 that does copying and printing from the network...



    The info below are what the 3 buttons get me to...



    Features
    Allows you to alternate between scanning and copying feature

    screens.

    Job Status
    Allows you to check or cancel jobs currently executing, or to

    check or print saved documents.

    Machine Status
    Allows you to check the machine status, meters, the state of

    consumables, and output reports.

  • Ed Zirkle
    Ed Zirkle Apr 03, 2008

    Sure... cezirkle@msn.com

  • Mark Grummell Mar 04, 2009

    cannot get into my used WC M-24, i have an admin code that i need to reset. the default was 1111 and i tried that.



    also unit is saying that "some features are disabled, contact an admin... at boot. i can network scan, but no copying or printing. checked to make sure all parts are seated several times.



    ONLY occured AFTER i tired to hook it into my network.



    Any Help would be greatly appricated.

    you can contact me at email
    amurtiger(((AT))))gmail<><><>.com

    Much appricated,
    Mark.

    Oh to clear email i think you know how to do it. (((AT))))=@ and delete <><><>
    THX

  • jk3051 Mar 17, 2009

    I am also having the same problem


  • jk3051 Mar 19, 2009

    Can you send me the solution as well?

  • Anonymous Mar 13, 2014

    xerox workcentre 415 id reset

  • Anonymous Mar 21, 2014

    reset code toner xerox workcentre 123

  • Anonymous Mar 28, 2014

    Xerox WorkCentre 6505 light prints
    after error code 93.951

  • Anonymous Mar 30, 2014

    My workcentre is stuck with the code 'replace photoreceptor' and will not do anything else.

  • Anonymous Mar 31, 2014

    reset xerox workcentre 3210 admin password

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.

Posted on Apr 03, 2008

  • 4 more comments 
  • Rick Kasper Apr 03, 2008

    Press the " Information" button, then "troubleshooting" then the "Service Tools" menu.

    With the cursor at the top of the "service Tools" menu, press both the up and down arrow buttons and that will display the service menu.

    Scroll to the NVRAM reset.

    That will reset the machine back to factory settings.
    I was thinking the 2424 had the menu right in the machine status. Sorry.
    Please rerate. This is the procedure for doing a reset.

  • Rick Kasper Apr 03, 2008

    the information I gave is directly from the C2424 Service manual. You have an E-mail or fax number I can send it to you.

  • Rick Kasper Apr 03, 2008

    E-mail address would be better, I will just send as an attachment.

  • Rick Kasper Apr 03, 2008

    Good Lord, I am so sorry, I zoned out on the model totally.

    I have sent you the correct procedure for the Workcenter 24 via E-mail. That process will do exactly what you are asking.

    My mind got stuck on the 2424 and just kept picturing the procedure for a 2424. So sorry.

  • Gardy Toonen Sep 25, 2013

    Hi Rick, I'm having the same problem with my workcentre 24. Could you send me this procedure by mail aswel (gardytoonen@hotmail.com). I would greatly appreciate it. Thanks in advance. Gardy Toonen

  • papy esambo Jan 18, 2014

    my name is samuel I have the same probleme my email (samuelesambo@gmail.com) I need yoursolutions please

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 239 Answers

Call Xerox to have it corrected. You may need to have the main pwb checked or replaced anyway.
Not a simple solution as it sounds.

Posted on Oct 16, 2009

  • blerim_cuko
    blerim_cuko Feb 16, 2014

    hello.i have wc m24 and i have the problem to resolve :some features are disabled, contact an admin...if anyone knows anything please hell me .thnk

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can Xerox DocuColor 3535 toner ink be used in Xerox WorkCentre 7228?


From experience, I wouldn't do it...
The different series usually have slightly different toner composition, so you may find that your copier will be majorly over-toned or under-toned. by doing that.
I personally wouldn't risk it, and I have been in the industry 24 years...

Oct 26, 2014 | Xerox Office Equipment & Supplies

1 Answer

I am having workcentre 24, CMYK colours tone are not printing properly mainly cyan and majenta


Hello,

I get this code 010-398 on the xerox m-24.
I have already replaced the inks.
Is it possible to reset the machine online for me?

Hoping to hear fast,

Rabien Kesharie

E-mail: rabienstrading@hotmail.com
Mobile: 005978852355

May 01, 2011 | Xerox WorkCentre M-24 Color Copier

3 Answers

I have a Xerox workcentre 7345 and reported that the transfer belt cleaner needed to be replaced. I replaced it and the message is still appearing.


you have to reset the hfsi counters for the cleaner. in diagnostics go to hfsi and there are 3 numbers you have to reset. 954-802 954-803 954-804 then exit diagnostics.

Jan 14, 2011 | Xerox WorkCentre M-24 Color Copier

1 Answer

Please i need technical help and be able to speak to a live perosn via phone to help with a xerox workcentre 24 color machine. will pay a fee of course. Does anyone have the XEROX software to tell the...


You have to have a fully configured laptop with several levels of Xerox software.
Once that is accessed though you can change those numbers to max them out for the life of the machine.
Where do you live? Maybe I can find someone to do it for you.

Aug 02, 2010 | Xerox WorkCentre M-24 Color Copier

2 Answers

I have a Xerox XD125F Workcentre. The J2 toner


1. turn off XD125f
2. Turn on
3. within 4 seconds press, clear, auto, clear, auto. LED Should go blank,
if not try again
4. use copy quantity keys to enter 24, then push start
5. Again use copy quantity keys to enter 7, then push start
6. turn off
when you restart the cartridge count will be set to zero

I have done this twice and never replaced the drum cartridge.

Jul 24, 2009 | Xerox Office Equipment & Supplies

1 Answer

Adding xerox workcentre 24 driver to new computer


If you press the machine status button.
Print reports
Common Settings. It will include the printer settings.
IP address, printer name etc. I think that information is on page 3.
But you can print those settings easily.
If you need to change them.
Log into the machine with the login or access button, the either 1111 or 11111, will access the tools you need to set up the network.
Make sure you set the IP for manual, not auto, and also turn OFF the IP filter.
If the printer is set to DCHP and auto, it will change the IP on you every time you POPO.

Dec 05, 2007 | Xerox WorkCentre M-24 Color Copier

Not finding what you are looking for?
Xerox WorkCentre M-24 Color Copier Logo

Related Topics:

4,240 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...