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DVD drives have two different pickups for CD and for DVD, If yours is reading one but not the other, the lens is fried. You'll have to get a new lens part or get a new drive. Considering a good dvd drive these days are about 25$ I would say forget about the lens, make a quick trip to your computer store or preferred online store and get a new one.
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
Open Device Manager, click the + sign next to DVD/CD-ROM drives. Right-click on the drive and choose Uninstall Driver. Shut down your system, and restart. When Windows starts it will detect the new hardware and install the software for it.
Also, try uninstalling your burning software, restart, and re-install. It may be that the software has got corrupt.
Hope they work, and let me know if they do or don't.
Assuming you have tried different makes of cd or dvd disks, it's a classic drive failure problem where the laser can no longer burn or read dvd's, but may still be able to read cd's only.
You will have to replace the drive, they are quite inexpensive, and very easy to fit.