Question about Sony Playstation 3 (PS3) Console

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Ps3 class action

Hey everyone, I have contacted a law firm that is acquiring info for a possible class action lawsuit. Especially for people who live in California, but everywhere else too: Please have all of your information DOCUMENTED! Write down when your PS3 stopped working and why, whether you have a receipt or not, when or if you contacted Sony, what was the outcome with Sony, if this defect has ever happened before, and what Sony is going to do to remedy this for you. Take all the info and email it to: info@millslawfirm.com and write in the subject line "Sony Playstation 3". Additionally, if any of you are on another site or are blogging, repost this to spread the word. Good luck all!

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  • 6 more comments 
  • ps3blows Aug 02, 2008

    I've spoken with so called supervisors, but all I get is the run around. I currently have two consoles that are in for service and the only answer I get is, "they are being repaired and you should have no further trouble".

  • aed0582 Feb 26, 2009

    i am from new jersey and my playstation sucks and they want to charge me 149.00 dollars to fix it being that i do not have my receipt on top of the 400.00 dollars that i already payed. which means that i will end up paying nearly nearly 700.00 dollars for a 40 gig.

  • playtime1234 Mar 17, 2009







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    I have a problem with my PS3 also!


    The problem
    started on 2/24/2009 when the unit froze up in the middle of playing a blu ray
    movie. I started to run tests to see if it was just that movie that was the
    issue. What I found was that my PS3 will now not read any disc inserted into
    it, this includes blu ray, DVD, CD, Playstation 3 games, Playstation 2 Games. I
    tested many different discs to make sure. When the disc is inserted the picture
    on the top of the disc is in the same direction when it is ejected, so the unit
    clearly is not spinning the disc. I have never had any problems prior to this.






    My
    unit was purchased on 10/19/2007 and failed 2/24/2009. Just a couple months out
    of warranty.

    Sony will not help me in any way, shape or form. They want $149 out of my pocket to fix a defective blu ray drive unit. If you look at he design of the newer unit you see that this part has been redesigned. I'm sure it was not due to cost but to try and make the unit more durable.


  • joereno Mar 25, 2009

    a year and a half (8/11/07) after buying my 60gb PS3 the drive fails to read any kind of disk (3/22/09) contacted Sony about it and all they are willing to do is fix the problems for $149 + tax. I feel that a piece of electronics that costs this must should last at least 3 years of regular use, and anything short of that is a production problem. The repairs of which should fall on Sonys dime not ours.

  • LDBtalk09 Mar 25, 2009

    I'm having the same issue's as everyone else here, I bought PS3 in Nov 07 and it quit working 2 weeks ago. I haven't contacted Sony as of yet, but plan on doing it this week. Hopefully I will be able to get it fixed for free. I'll make another post with my results.

  • GarageFather Apr 12, 2009

    I bought the PS3 on 12/19/07 and Blu-Ray movies started freezing towards the end of Jan 2009. I didn't do anything at the time, cause I just figured the next firmware might solve the problem, and the games still worked...and I just put it on the back burner and didn't use it for a couple months.

    I updated the firmware this week, and now the games don't work at all too. Regular DVD's still work in it.

    Sony wants $162 (after tax) to repair it because it's past the 1 year warranty now.

    It's the 80GB model CECHE01.

  • hamandcheese Apr 17, 2009

    My PS3 games freeze. The blue ray movies also freeze. So far I only can play regular movies and the system will not freeze. I contacted Sony who wants to charge $149.00 just to look at the system...no gaurantees.

  • ssmith42469 May 04, 2009

    I bought my PS3 around June of 2007. About a year and a half later (after warranty of course) the video game I was playing froze up and my PS3 wouldn't load games anymore. I can play regular DVD's and CD's but thats a bunch of **** for a $600 unit. I called sony and of course they would fix it for $150 and it was probably a dust issue. How does dust only affect video games and not DVD's? I think there is more than dust going on and Sony is covering their *** to avoid a class-action lawsuit. I'm so sick of buyer beware; At this point it should be manufacturer beware, "if you build a piece of ****, step up and accept responsibility and do right by the loyal customers who shoveled out big cash to support you and your kids science project or be prepared to have your *** handed to you! I liked Sony because they had the best video game designers but what good is that if the console is ****.

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I purchased my 80 gig system for $500 in March 2008, primarily for the use of the Blu-Ray DVD player. However, we have used it to play some video games as well, but usually prefer our XBox. Week of Feb 21, we had some minimal freezing issues in the God of War collection game. It stopped after we shut off the system for a few hours. Later that same week, while watching a DVD, the system froze again. Then it became very quickly when a game or DVD would freeze up after 5-10 minutes of play. We attempted a system restore and formatted the hard drive for a full system restore, neither of which worked. Upon calling Sony on March 10th, we were told it would cost $179 PLUS tax for them to look at the system, without repairing anything. We told the supervisor that the known issue was their firmware upgrade, but he laughed at us telling us we must not know what we're talking about. The system is useless unless the latest firmware is installed because all new games (God of War III, Heavy Rain, MW 2) are unplayable without installing the new firmware. Also, some Blu-Ray DVDs will not play, stating a firmware update is needed to play the movie. Sony has done something very fraudulent to make even more money out of consumers who have already spent anywhere from $300 and more on a system that is lasting LESS than one year. Something needs to be done before they rip off any more consumers.

Posted on Mar 18, 2010

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I got my system last Christmas and two days after this Christmas it started freezing on me and not playing blue ray disks. i called Sony and they were trying to charge me 150 to fix. I don’t feel that something that costs 400.00 should break down after a year of minimal use. I still have the receipt but because the warranty expired they would not accept it.

Posted on Mar 19, 2009

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Repeat after me: CLASS AACTION!

Posted on Feb 26, 2009

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Class Action: Contact the lawyers reference in this court document.

http://www.courthousenews.com/2009/10/05/Sony%20Computer.pdf

Posted on Apr 12, 2010

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