Question about Logitech FreePulse Wireless Consumer Headphones

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What is the number you used

Can someone help me and give me the number they used to replace there headphones when the headset was not working??

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  • Daniel ayala Apr 29, 2008

    thanks to all of you who helped me with my problem they just shipped me a new pair. thanks very much



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This is the US number for Logitech Customer Support..
001-646-454-3200 Monday through Friday from 6:00 AM to 6:00 PM PST

You may also want to read this..


Posted on Apr 17, 2008

  • Swilin Sampson
    Swilin Sampson Apr 28, 2008

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1 Answer

How to fix headset speakers from going muffled

I'm sorry for your really bad experience, but I haven't had a problem with that and must refer you back to others on the forum that may have had that problem. That being said, first eliminate all the simpler things before you go crazy and READ ALL OF THE FOLLOWING BEFORE DOING ANY OF THEM:
(1) Simplest check: Use the other USB input jack to sync your phones with. There might be a damaged USB input, but it's kind of unlikely.
(2) Borrow a good friend's same headphones and dongle and see if the problem is still there with another set of phones identical to yours. If it is, it's obviously NOT your headphones that are the problem, but it might be a damaged dongle. (See #3.)
(3) Try another dongle: This may not work, but IF it is possible to switch headset dongles with that same friend and use your headphones in the set-up you might see if it is the dongle itself. If so, Sony Entertainment can replace that dongle for you...relatively cheap or free fix.
(4) EXPENSIVE CHECK: Buy another set of Elite wireless headphones exactly like your own and see if the new set will work w/o cut-outs in the audio. (Only do this if you can easily return that new set to the store for a full return!)
(5) Less likely solution: Try to sync another controller that uses a similar dongle to interface between the controller and your PS3. If that is successful, it is NOT your physical USB input socket on your PS3. Sometimes, it's the game machine that's damaged, but again, that's an outside chance. Still, eliminate that possibility. Be a good sleuth.
(6) Try syncing your headset and dongle together on another friend's PS3 game machine.
(7) Call Sony: If solutions #1 through #4 are unsuccessful, get a Game Stop store employee to give you Sony's "secret tech #" that they use when a customer wants to return a set of expensive controllers or headsets before they would be willing to accept a return for full refund. (This number isn't given inside your user manual to your headphones.) They're motivated to help you solve the problem rather than refund monies because not all of us are technical experts like the manufacturers. I returned by set of Elite headphones after talking with Sony and they replaced the headphones and I later found out that my son had turned off the program option inside his PS3 that allows a headphone sync. It was pure ignorance on my part, but it would've been a much easier solution than getting replacement headphones. Lesson well-learned that I'm passing along to you. Good Sony techs will exhaust all the possiblilities #1 - #5 before they replace your headphones, so this might be the GO-TO solution from the outset. You don't always get the most experienced tech every time you call Sony.

[Let me know if this solves your problem so I can pass along anything you learn that's not on my 7-solution list.]

And Good Luck for a fast fix!

Jun 17, 2014 | Sony Ps3 Pulse Wireless Headset

2 Answers

There in no green light on RS 120. There is a red light on indicating that the headphone is being charged. Why I cannot use non-chargeable AAA batteries?

The green light only comes on when it is receiving an audio signal.

Standard batteries will work.. if you NEVER use the charging station.. and plan on replacing them every x number of hours used.. IMPORTANT.. if you forget.. and place the headset on the charging station with standard batteries.. they will probably rupture.. and may well ruin the headset..

If you decide to replace the chargable batteries.. make sure you replace them with the right size and type..

Jan 08, 2009 | Sennheiser RS 120 Consumer Headphones

1 Answer

Cant recieve or make calls from my headset.

what headset are u using? i presume its the 's9', most connection problems are solved by disconnecting the headphone and then reconnect it.
or go to ur bluetooth devices on ur computer, and click on the device then properties, then services then, select all boxes. remember to apply the changes.
good luck

Dec 30, 2008 | Motorola Mobility S9 Headphones

1 Answer

Only one headphone works

I would find out if you're in warranty. One headphone working is a hardware issue - if you were to insert another headphone set into your player, you would find that the next headset would only get sound out of one ear. Unless you live in Philadelphia, I would go ahead and call Sandisk to see if you are eligible to get that player replaced. I work for another large consumer electronics company, and we definitely give out replacements for the one- headphone-only issue. Sorry to hear that the player went out on you - good luck on the replacement.

-Tha Mp3 Doctor

May 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Plugged in headphones for call, now earpiece doesn't work

Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine.
Any help will be appreciated.

Mar 13, 2008 | Nokia 7370 Cellular Phone

2 Answers

Can't Connect

go to you sound in preferences and make sure you have clicked on the headphones to use them....that is the only thing i know to do.

Nov 22, 2007 | Motorola Mobility HT820 Wireless / Cable...

1 Answer

Can't hear myself when recording

Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps

Sep 04, 2007 | Logitech Premium Headset

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