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Fist, make sure the bulbs are good. Check in another fixture to verify that they indeed work. Since the remote works the fan, dead batteries can be ruled out. The problem will be confined to either a bad receiver in the fixture, or a bad remote.
Since Hampton Bay is a line carried by Home Depot, you may have some luck bringing your remote to HD and trying it out on the display units. You may need to try different address settings on the remote to find one that works if you don't get results the first time. This is usually several two position switches often called "DIP Switches". Change the positions of them one at a time until you find one that works. Try to control a fan first. Once you find a fan the reacts to the commands from the remote, try to control the light. If the light doesn't work - the remote has a bad transmitter or light switch control. You could attempt to disassemble the switch, but most don't have parts that look different when they're bad. You'll probably have to replace the remote.
If the lights work, then the problem is with your fixture. You can remove or simply bypass the radio controller in the fixture and install an after market receiver and remote to control it again. These are sold at Home Depot and work with any paddle fan.
normally in Hunter fans its not the controller but the receiver goes out, if your controller has a new battery and the receiver doesn't get the signal,, the fan isn't going to work, I've never been able to Locate Hunter receivers, tons of the remotes, you can contact them on line at this link http://www.huntershoponline.com/cc_contactus.asp
If anyone opened the battery box for the remote recently, the "DIP" switches may have been moved. These switches make the communication between fan and remote match - (in case you have several fans in the house, you only want one remote controlling one fan). You will have to pull the besel off of the fan (where the pole comes to the ceiling). You should be able to see a set of 4, 6 or 8 little slider switches on a small electric board. Make sure the switches are set the same on both the fan and remote. If they are set differently, they will not communicate.
If that doesn't work, there are many options of what can be wrong (bad remote, bad radio receiver on the fan, interference from other radios, ...).
Casablanca control systems are specific, for instance Inteli-Touch (4 button wall control with power fan light and reverse buttons) uses power line signals to a computer board inside the fan's motor housing and a remote control using RF will not work. However, you do not state what control you have, or what specific control you wish to attempt to use with the fan. Some will work some, will not.
mcdevito75 here, Generally the Ceiling fan motor is hooked up by-passing the wall switch but still to the hot laed going to the wall switch whlie the lights are hooked up to the hot lead after the wall switch, So without the remote, Manually operate your fan and lights. First with the wall switch off the fan should work and the lights no work. Now turn the fan off with the pull chain on the fan shroud close to the ceiling. Now turn wall switch on and lights should work with wall switch and the fan should also work. if so, re-program the remote or change the batteries or even re--place the remote.