Question about Kenmore 46462 Front Load Washer
Error code states drain/hose problem but seems okay. Says to do rinse/spin, hit second rinse to just spin out and empty water. Turn on "add a garment" and locked go on at same time. Says hit stop twice and unlocks, but again when you try to spin it out, both light up and nothing happens. Why did drain problem go off in the first place? Does not seem to be a drain problem. Only a couple months old and worked fine until now. Just get warranty service out? Thanks
This solution is the best! Thank you so much. You just saved us a whole bunch of $$$ and frustration. 1 baby sock and 1 pair of undies later - the machine is back to normal. THANK YOU!
unplug from power source...remove front lower panel (3 sheet metal screw wirh 1/4" drive head located on the lower lop of the panel)...open pump strainer (looks like a large stove knob, Turn it counter clokwise, lookout! lots of water will gush out... back flush the pump by filling the outet of the drain hose ( this may dislodge debris that may jam your pump)...re-assemble, plug to power, and turn-on. In my case, there was a piece of a pencil lodge in the pump impeller. I had to disassemble the pump. it can be done if you are patient and able to figure out how the plastic thing come apart. Good luck! If all else call the pros!
Posted on May 01, 2009
Unplug from power source...remove front lower panel (3 sheet metal screw wirh 1/4" drive head located on the lower lop of the panel)...open pump strainer (looks like a large stove knob, Turn it counter clokwise, lookout! lots of water will gush out... back flush the pump by filling the outet of the drain hose ( this may dislodge debris that may jam your pump)...re-assemble, plug to power, and turn-on. In my case, there was a piece of a pencil lodge in the pump impeller. I had to disassemble the pump. it can be done if you are patient and able to figure out how the plastic thing come apart. Good luck! If all else call the pros!
Posted on May 05, 2008
Thanks to those who posted the instructions. Just saved me a pretty penny in calling out Sears. Found 2 pairs of kids socks, a pocket full of change and some bra wires. The annoying thing is that cleaning the strainer is so easy but it's not mentioned in the manuals and so many people would call an engineer.
Having paid for Sears engineers in the past you're talking about several hundred dollars for a job that almost anyone could do in 15 mins.
Posted on Aug 18, 2009
THANK YOU!!! I had the same problem this morning. The washer would not drain and the F21 error code was flashing. I opened the pump and it was FULL. Once it was emptied, it drained and the loud buzzing noise went away!!!! Thanks.
Posted on Jul 05, 2008
I just fixed my wife's washer Thanks to all of the responses on this site I had an ink pen, a green scrubby and several coins took about ten minutes and saved a **** load from not calling a service tech. Thanks
Posted on Nov 26, 2008
Solution #2 was great! Thank you so much! We found a pair of baby socks, hand full of pony tail holders and a pocket full of change!
Posted on Aug 16, 2009
Awesome That was so easy and it was the problem!! I found a bunch of change 300 dollars and ton of lint. Make sure to take your money out of your pocket!
Posted on May 19, 2008
You have a warr might as well call them , its why you bought new afer all
Posted on Apr 03, 2008
OK, so I have taken apart the machine from the front and cleaned out the trap, still getting F 21 if my load is very big at all. It seems I have to get into the pump itself--that's another issue. Can any of you help me with that?
Posted on Aug 01, 2013
OY!!!! Got it in 1!!!!! THANK YOU SOOOOO, SOOOOO much!!!!! Prolly saved me $200-300 dollars from some sleazeball repairman! Owe ya a beer! (at least)
Posted on Jul 07, 2010
THANKS! My filter was jammed packed with junk. Everything from lint to earrings, I am so happy that I didn't need to call to have it fixed!
Posted on Aug 09, 2008
Thanks for the solution. Had F21 show up out of nowhere, so followed your instructions to clean out the pump strainer. Apparently that's where all the Barbie clothes and shoes have been going! Works great now.
Posted on Jun 04, 2008
I just cleaned out the drain and the machine is back to working like a charm! Thanks so much for your advice on cleaning that out and you were right, lots of water poured out!!!!
Posted on Dec 30, 2008
BEWARE, KENMORE FRONT LOADERS EAT THONG UNDERWEAR!
THANK YOU for the solution! I wish I would have come here sooner. I had three Sears techs come out on three separate occasions all claiming a different "problem" or defective part that needed to be replaced. After spending $188 and the issue still not fixed, the 3rd tech wanted another $140 to pull the pump apart. I told him to leave, found this solution, and did it myself in 20 minutes. Just like smithtesting above, I had the same issue, a pair of my wife's thong underwear was stuck in the pump with about a buck and half of change.
Posted on Sep 26, 2008
My pump was full of about $ 6.00 in quarters... I am sure this solution saved me at least the $294.00 dollars the guy before me found... Thank you for the correct solution and the easy fix...
Posted on Aug 28, 2008
Should the pump impeller turn freely or have a bit of a lope?
Mine turns but not completely freely and does not drain. . Motor humms and then i get f21 error
Posted on Oct 15, 2014
Unclogged the drain hoses and drain in back, found $6.25 in quarters in the water pump. Replaced the water pump, Still getting f21 error, replaced the boot under washer since it developed a leak ( this was a pain btw), Still getting the error...any other suggestions?? Please!!
Posted on Apr 25, 2013
Still giving me the same message
Posted on Apr 13, 2013
Thank you for this fix! Had a load of towels and water in my washer and didn't want to have to wait for a repair guy. Found $2.32 in change, pen cap, air soft pellets and a stick in the filter. Back up and running again in 30min. My husband was happy to save the money too!
Posted on Jun 22, 2012
Thanks! it took my husband 15 minutes to fix it!!! It was obvious what the problem was. nasty. We bought ours used recently so it wasn't our snickers wrapper, b-bs, ink pen, $1 worth of change, sun flower seeds, or bathing suit strap!! :)
Posted on Feb 11, 2012
OHH MY GOD!! WHY IS THIS NOT ON THE FRONT PAGE OF THE MANUAL UNDERLINED IN RED? You have all seen the solutions to the problem in the manual with the ending being "call repair service". This is nothing but Sears to bilk the general public for a repair trip. The only thing I want to add is the panel is on the FRONT! I was not paying attention to the instructions and took the whole BACK off. I left the back off and all seems great!! THANK YOU
Posted on Jul 25, 2010
Thank you # 2!!!! removed baby clothes, crayons and lint and now it's working great! Glad we looked online before calling anyone or buying new. Seems good advice would be to use one of those mesh bags for small garments ecspecially baby socks. This makes my husband a tad less angry that our Sony LCD is going to ****...
Posted on Jun 08, 2010
Solution #2 was perfect, my husband found a sock and some nails, no money, but at least we saved the service fee. Thank you, Thank you
Posted on May 16, 2010
Kudo's to all who posted this wonderful solution! Not only did I save the $130 Sears repair bill, but I made $1.36 from the change that shot out of the drain! Best repair tip was the one that suggested using a few large plastic bags to catch the water - about 2 gallons of water came out and the bags worked much better than a bucket ever would have because the drain is so close to the floor. this 5 minute easy repair is fantastic!
Posted on May 13, 2010
Solution #2 worked like a charm. Very many thanks for the tip and saving us a service call to Sears.
Posted on May 07, 2010
Solution #2 was spot (washer joke) on!! The fix was 10 mins.
Posted on Apr 29, 2010
I workerd Awesome. Onsies, Lego, Coins. Save some buck too.
Posted on Jan 06, 2010
Thank you so much solution #2! I am a stay at home mom 34 years old and I cant wait to tell my husband that I fixed the washer !!! There was a piece of fabric softener and a sock in the drain...running a clean washer now!
Posted on Sep 24, 2009
This solution was fantastic. As a word of advice, don't put rubber backed rugs into the washer as the backing disintegrates and clogs the drain boot and hose.
Posted on Sep 11, 2008
I Just had the same problem. Turned out to be the load was too heavy. I found that by starting a new cycle and canceling it I was able to empty out some clothes and then start cycle over. Works fine now.
Posted on May 13, 2008
Hi, I think the first thing you need to do is check the pump and make sur ethe impeller inside the pump is actuall turning and in good shape. Something may have passed through and in the course, sheared off the impeller fins. Chekc closely... Thanks
Posted on Jun 06, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
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