Question about HP Photosmart R927 Digital Camera

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R927 will not power on.

The camera will not pwer on. I have tried multiple batteries. It acts like there is no electrical energy getting to it.

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  • Anonymous May 16, 2008

    Camera switches on when in the dock but not otherwise.  I have replaced both the battery and the dock station. I have tried to scratch battery contact points inside and on the battery as suggested by another visitor to this site.  Still nothing.  


  • Anonymous Jun 18, 2008

    I have the same problem, the camera just wont turn on no matter how long I charge it.

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I had this problem with this camera when i had it new i would put the camera on the dock to charge and then use it then finally it wouldnt work and i realised that the camera wasnt charging. i contacted hp who i found to not be very helpful, they eventually sent me out a new battery even tho i told them i felt it wasnt the battery, of course the same thing happened with the new battery. i called them again and said i felt that there may be a loose connection in the wire going from the transformer to the dock as by messing around with it had made the light come on but as soon as i let go it went off, they agreed to send a replacement. when the replacement arrived they sent the part of the cable that plugged into mains and as such was no use, they siad they would send the right one but as yet i have not received it. =S however, by moving the wire where it plugs into the dock i have manged to get the camera to charge, it may be worth messing with the wire to see if this is the case with urs and calling for a replacement. claire xx =D

Posted on Jul 17, 2008

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If this response helps, please take a moment to post a rating for me. "Very Helpful" would be appreciated.

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Are you sure that the battery is holding a charge? If it is holding a charge check the contacts on the battery and inside the camera. you can clean both of them with a pencil eraser gently rub the eraser on the contacts and this will clean them. I hope this helps you out and fixes your problem.

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