Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

He3 code in the last 1 minute of washing i'm getting fo2 and sud codes the lines have been removed and cleaned (they were bad) the pump has been removed and cleaned (money) the boot on the drum removed and cleaned (wire from bra) it still throws the codes and stops pump making a rattle noise sears repair man has been here twice put in some washer cleaner but no help. Any ideas? Thanks

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

If your drain time exceeds 8 minutes an "F02" error code will be displayed. This is known as a "Long Drain" error code. This (as you already know) can be an indication of a clog in the drain line, a kinked drain hose, or clogged pump. The "Suds" error is another symptom that is most commonly caused by using improper amounts of detergent and/or using regular detergent instead of HE detergent. The "Suds" error is usually detected by too much air in the pump and drain line caused by over-sudsing. However, this can also be caused by restricted flow such as a clog (which you had corrected), or a failed pump. I would recommend replacing the drain pump at this point. Since you mentioned you found coins in the clean out, the drain pump impeller and/or motor could be potentially damaged, causing it to not run properly. If you go to searspartsdirect.com and type in your model number (located around the door opening) you will find the part number for your pump under the "Pump and Motor" heading. Look for item number 10 (part #8181684). The pump costs about $72.00. If you wish to replace this on your own, I can give you step-by-step instructions on how to do it. However, if Sears has been there and you still have the same problem, they offer a 90 day warranty on their repairs and this repair SHOULD be covered because they did not fix the original problem. Even if you can't find your receipt, they should have a record of the repair history in their computer. I know it may be an aggravation at this point, but you might want to call them again. The repair might not cost you anything.

Posted on Apr 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a kenmore he3 the erroe code says "sud" can


SUDS LOCK (to much detergent detected during the wash cycle)

he motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked.

Dec 16, 2010 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kenmore he3 showing suds and fo2


Check your drain pump. The two error codes usually indicate you have something restricting the drainage system. "F02"is a Long Drain error code, "SUDS" occurs when too much air is sensed in the drainage system. In most cases, the drain pump reservoir needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this helps you.

Mar 08, 2010 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kenmore elite HE3 front load washer won't drain or spin and displays sud and flashes FO2


Hi there
I have found this and i hope this gets you in the right direction. Merry X-mas and Happy New Year also.
Sud SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check/Clean Drain Pump Filter of foreign objects
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU
Thank you for writing to Fix Ya.
Best regards Richard

Dec 15, 2009 | Washing Machines

1 Answer

How do you get to the drain filter on a kenmore elite he3 washer to clean it?


The following link explains how to access the drain pump on a Kenmore Elite HE3 front loader to clean the drain pump:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If you are experiencing drainage issues and cleaning the pump does not work, you may have to replace the drain pump. You will usually experience an "F2", "SUD" or "F21" error code (depending on model number) for a drain blockage problem. Since this error code occurs when the drain cycle exceeds 8 minutes, if the pump motor or impeller becomes damaged, the pump will not pump at the required volume and the error code will continue to occur. Replacement pumps can be purchased on line at:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop all of them for the best deal.

NOTE: Make sure you also check the drain hose and the inlet hose that runs from the bottom of the wash tub to the drain pump. Small articles of clothing can commonly get lodged in this area.

If you have any questions, please let me know. I hope this helps you.

Oct 31, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

My HE3 washer is giving me an F 02 code (which means a water drain problem). I have cleaned the hoses, the filter was clean. Could this be a bad pump?


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 19, 2009 | Kenmore Washing Machines

1 Answer

Kenmore washing Machine HE3, stop in the middle of the wash


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 17, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

2 Answers

Washer won't drain


That is, in short: FO2 is the code for long drain. The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 screws. The panel will drop and come off. The filter cover is right in front. Get yourself a bunch of towels or a good big plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in.

Dec 24, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore front loader washer HE3 kenmore Elite


ok " there is a filter on that line ,it has to be cleaned

to locate filter, follow hose back to filter

filter will come apart for cleaning

Jan 11, 2008 | Kenmore 44832 Front Load Washer

5 Answers

FO2 AND SUD


hAVE YOU TRIED UNPLUGGING FOR A LONGER PERIOD SO COMPUTER LOSES ITS MEMORY.

Dec 23, 2007 | Whirlpool Duet GHW9150P Front Load Washer

Not finding what you are looking for?
Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...