Question about Apple iPod classic MP3 Player

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My Brand New Ipod Classic 80GB Froze when Watching A Movie

I cant reset it. My Macbook Pro cant find it or anything.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

Posted on Apr 11, 2008

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hold the menu and middle button down together for 5 seconds and it should reset without losing anything

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Is it still on or does it stay frozen off? If it's still on and frozen, simple hold the top button and the home button at the same time and wait until it restarts and the apple logo will appear. Then if it does this again later on when using the iPod, do the same thing and plug it into the computer and do a full restore or upgrade.

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I had the same problem. And I coudn't remember my SCREEN LOCK Password as your son. So what I did was I just disconnecteed my IPOD while it was connected to itunes without properly ejecting. This method doesn't retrieve or resets the password, it justs opens your ipod out of the screen lock. so your son can hear his music as usual until he can get a password retreive helper.

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Take it to an Apple store in your area and find out if the hard drive crashed on it.

They usually do it for free in there.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

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