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Is it still on or does it stay frozen off? If it's still on and frozen, simple hold the top button and the home button at the same time and wait until it restarts and the apple logo will appear. Then if it does this again later on when using the iPod, do the same thing and plug it into the computer and do a full restore or upgrade.
I had the same problem. And I coudn't remember my SCREEN LOCK Password as your son. So what I did was I just disconnecteed my IPOD while it was connected to itunes without properly ejecting. This method doesn't retrieve or resets the password, it justs opens your ipod out of the screen lock. so your son can hear his music as usual until he can get a password retreive helper.
i plug in my 80gb ipod and a thing pops up and says itunes has detected an ipod that appears to be corrupted. You may need to restore this ipod before it can be used with itunes. you may also try to disconnecting and reconecting the ipod. and so i restore it and it still comes back up