Question about Apple iPod classic MP3 Player

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My Brand New Ipod Classic 80GB Froze when Watching A Movie

I cant reset it. My Macbook Pro cant find it or anything.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

Posted on Apr 11, 2008

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1 Answer

Picture is frozen


It is possible you do not have enough RAM in your computer to watch movies/ It could be your computer is not fast enough to cope, or it maybe your internet is not fast enough if you are watching on line
Anything else could be a computer failure. Please come back with more details.

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hold the menu and middle button down together for 5 seconds and it should reset without losing anything

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try restoring the ipod to its original settings when it is plugged into your computer.

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This article on the apple website should be able to help you http://support.apple.com/kb/TS1463

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Is it still on or does it stay frozen off? If it's still on and frozen, simple hold the top button and the home button at the same time and wait until it restarts and the apple logo will appear. Then if it does this again later on when using the iPod, do the same thing and plug it into the computer and do a full restore or upgrade.

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Take it to an Apple store in your area and find out if the hard drive crashed on it.

They usually do it for free in there.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

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1 Answer

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i plug in my 80gb ipod and a thing pops up and says itunes has detected an ipod that appears to be corrupted. You may need to restore this ipod before it can be used with itunes. you may also try to disconnecting and reconecting the ipod. and so i restore it and it still comes back up

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