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I bought my HP laptop 3 weeks ago. This morning I noticed that there is something wrong with the scroll option on the mouse pad- it isn't working very well, and sometimes won't scroll at all. I'm not sure what can cause this and I don't know if it would be covered under the manufactures warranty.

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Yes it is any hardware Or software problem is covered by HP for the duration of the warranty

Posted on Apr 03, 2008

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1 Answer

HP 2530p EliteBook - touchpad stopped working. Scrolling works except touch scrolling on right side of pad) and right button, but that's all. Wireless mouse works fine.


To access Mouse Properties, select Start - Control Panel - Hardware and Sound -Mouse.

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The scroll bar in my laptops' touch pad isn't working.


The scroll on your laptop is controlled by the trackpad installed on the system.

If you are having problems with the scroll on your laptop's trackpad, there is something you can do before you take it into a computer repair shop.


Updating the driver to the trackpad will enable the scroll if it is not working at all.

Once the driver is updated, your scroll should work again.


You can access the driver through the Device Manager on your laptop.


Click the "Start" button, then click the "Search" option.


Type "Device Manager" into the search bar and press the "Enter" button.

Click on the "Device Manager" icon from the menu, then scroll down to the "Track Pad" icon on the left side of the screen.


Click on the icon, then click the "Driver" tab at the top of the window. Click the "Update" driver option from the window.


Wait for the new driver to install on your computer.


This should take about two minutes to complete.

A window will appear telling you that the driver has been installed.


Put your fingers on the touchpad to move the mouse around on the screen.


Hope this helps.

Nov 27, 2012 | Dell Vostro 1015 Laptop

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The scrolling option of my dv4000 hp laptop has stopped working, how can i get it up and running again?


Go to the control panel. From there select mouse. In that screen you can configure scrolling on the pad.

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My scroll bar at the right ofmy mouse pad stoped working what do i do


  • Click the Windows Start button, select "Settings," and then click "Control Panel."
  • Step 2 Double-click the icon labeled "Mouse."
  • Step 3 Select the Touchpad properties tab. The labeling of this tab varies, depending on your computer manufacturer, operating system version and the device drivers installed on your machine. Common labels include "Touch Pad," "Device Settings" and "Dell Touchpad." If you do not see this option, you may not be able to turn on scrolling for your laptopmag-glass_10x10.gif; skip the remaining steps and refer to the "Warnings" section below.
  • Step 4 Click the "Settings" button within the Touchpad Properties menu and look for the section labeled "Scrolling Settings" or similar. Enable scrolling within this section and define other scroll settings, such as scroll zone width and scrolling speed.
  • Step 5 Click "OK" to confirm your changes, and then close the Control Panel windows opened in the previous steps. The scrollbar on your laptopmag-glass_10x10.gif is now enabled.
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