Our hisense tv says "Lock" on the screen. How do we get it off?

Hisense Roku TV is unlike the other Android smart TVs. This runs in the Roku OS and it consists of some of the incomplete issues with the firmware on the Hisense Roku TV. There are some reports from the users that not working of the apps properly on the smart TV. And also there will be frozen screens and remote glitching when using the Hisense Roku TV.

If you come up with these issues on your Hisense Smart TV, the best fix is the clearing of the cache data. The Roku does not store cache but Hisense Roku TV uses a lot of memory for its design.

Factory reset is another solution to clear the cache on the Hisense Smart TV.

You can follow the below steps.

1. Press the home button on your remote control. This will open the main menu.
2. Press the arrow buttons and navigate to the Settings.
3. There, Click the System
4. Then select Advanced System Settings.
5. Click the Factory Reset option.
6. After clicking on it select the option Factory Reset Everything.
7. Then you will see a code on the screen and input this code.
8. You will get a confirmation on the screen. Confirm it and wait for the smart TV to get reset.
9. After the end of rebooting your smart TV, you have to configure the Hisense smart TV.

doesnt a hisense have a 4 number pin someone enters
gee not sure ..try
Contact us Hisense Australia

see if the user manual is here
Downloads Manuals Hisense Australia

The source button on your remote should cycle thru the various inputs. If it doesn't respond make sure the lock button (child lock) hasn't been pushed and engaged on the remote.

To turn off this mode, you have to enter its service mode. If you wish to get more details, check the site linked here. It is very difficult to type in all here. http://electronicshelponline.blogspot.com/ Pull up previous posts there, either by type in the model name to your set in its search box, or view it in Timeslide option.

Without the remote no way to unlock the lock.

Try this. If you have a Hisense TV and it happens to be stuck in "child lock" mode (blue screen displaying the words "child lock") you can try to fix it by holding the "CALL" button on the remote for a few seconds.

Hello

Press the LOCK button to lock or unlock the TV.

When the TV is locked, the screen will turn to blue background, and nothing can be viewed unless you press
LOCK again to unlock it.
OK
[Sometimes you may need to press the LOCK button more than 5 seconds contnously to unlock the TV]
OK.

You really need a model number and part number to find a matching screen; usually LCD Screens are manufactured by another company. (e.g. LG, Samsung, etc)

Here are a few good places to look:

http://www2.shopjimmy.com/TVs/Hisense/Hisense-TV-Parts.html

http://www.hisense-usa.com/productcart/pc/viewCategories.asp?idCategory=56

http://www.hisense-usa.com/contact.asp

http://jr.partsearch.com/Search/Model/Hisense+Company+Ltd/Hisense.aspx

If you have the original remote with the "CCL" Child Lock it unlocks it. If you are like me and lost the remote I unlocked mine by 1. Turn on TV 2. Hold down the menu button and unplu it. 3. Continue to hold the menu button down while you plug it back in. Mine unlocked, good luck.
Paula

Unfortunately this happened to me also. I have searched the web to no avail and finally contacted Hisense. They have outsourced their customer service to India (yay!). Upon contacting their customer service, they recommended a solution of unplugging the TV for 30 minutes which did not help - we left it unplugged overnight and still nothing. I think the only solution is to pay the $25 for the rmeote control. Anyone reading this...please do not buy a Hisense product...they are literally poopie in a box!