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My disk drive isn't working. When I put a disk in and close it, nothing happens.

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  • manitoh Mar 31, 2009

    hi, i have the same problem with that i cant see the cd drive at all. so i followed the instructions up until the part where you said to "reinstall". i didnt know how to go about ths??


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Firstly lets see if your drive is working!

#put in a disk you know works and has files of some sort on it

#If nothing is still happening , goto my computer and right click on your CD drive and click "explore"
Do you now see files ?
#if not right click on "My computer" and click manage

#the "COmputer Management" Console will now popup and you will see a selection of headings on the left , click the plus sign on "Storage" to expand it then lcick on "Disk management (Local)

#in here you will see all the storage devices attched to your computer , including your Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD Drive , if you do and right click it and explore the drive and you do see files , change the drive letter of your CD-ROM drive from the default D: to say like F: or something , right click the CD-Drive in the Disk management and click change driver letter , and follow the instructions.

#If you dont see the files or you dont see the CD-Drive at all do the following:

1. right click my computer
2. click on properties

a new window will popup

3. click on the hardware tab
4. click on device manager

the device manager console will now open , from within here find your CD/DVD Drive under the DVD/CDROM drive heading, right click the appropriate drive and click on uninstall

now reinstall with the drivers and restart.

also if this doesn't fix your problem try upgrading the firmware of your Drive.

**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.

If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.

Feel Free to ask more if this doesnt fix it:


Posted on Apr 03, 2008

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Wow i just uninstalled my disk drive, how do i "now reinstall with the drivers and restart??"

Posted on Jun 16, 2009

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SOURCE: My computer won't read disks.

There's only two possiblities either your driver has been corrupted or the drive itself has failed. Try reinstalling the driver, first find or download the driver for your CD drive, when windows tell you it already has the best driver hit back and tell it to install the driver at the location where your driver is at. If this doesn't fix the problem your best fix is to buy a new CD drive, given the current cost of DVD drives this might be a good time to upgrade.

Posted on Jul 05, 2010

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does the door close?
if not close it.

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device manager
look for a yellow exclamation point or red X where the cd-rom is.
high light the cd-rom
right clik
restart the computer
windows will detect and re-install the cd-rom drive.
try a cd

if that doesnt work update windows

also buy a cd-rom cleaner at your local electronics store
clean the drive w/th cleaner
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