Question about Toshiba Satellite M45-S265 Notebook

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USB + driver issue and cleaning hard drive...

I just recently bought a new external (USB) sound card (Turtle Beach) for my Toshiba laptop. I installed the software and driver just fine, but whenever I play a mp3/movie file my sound skips and has a scratching sound.

This began happening with my old sound card (also a Turtle Beach). I thought it may have been worn out after 6 months, so I purchased this new one. It's doing the same thing the old sound card was doing. I have installed the sound card driver on all 3 of my USB ports--the same sound skipping is occurring.

I was told that it could be a driver problem (if so, how could I solve this?) or it could be that I don't have enough hard drive space (I don't have a lot--I've tried everything to free up space: disk defrag, cleaning out disk space, cleaning out registry, unsintalling programs that aren't used, deleting documents, unwanted pictures, and music files). I did manage to free up some space, but I'm not up to 15% (required for disk defrag).

I'm thinking about using my recovery disk to just start over, but I want to keep some of my programs, my music files, and movie files (I don't have blank discs).

I figured my USB ports were giving me trouble because they were dusty. I've ordered a USB vaccuum and an air compressed can. I'm no computer expert, so if you can help me out that'd be great!

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  • asmoul89 Apr 03, 2008

    Your software helped clear a lot of space. I found that my movie files were taking up most of my hard drive space (each file is around 700 MB). I just deleted a lot of those files and went from 13 GB to 44 GB (out of 93 GB total). Still not great but better than what it was. I'll test my sound card out in a few more minutes.

    If it doesn't work, could it be a driver problem? I uninstalled my USB components then re-installed them--that didn't work. I've looked for driver updates...there are none. I guess the last thing I can do is use an air compressor can to clear out all the dust.

  • asmoul89 Apr 23, 2008

    I tried updating my drivers. It didn't work.

  • asmoul89 Apr 23, 2008

    When I plug my external speakers into the external sound card, the same noise occurs. I think there's something wrong with my computer.

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First try this software to free up space,

Posted on Apr 03, 2008

  • Mark Williams
    Mark Williams Apr 05, 2008

    For the sound, I am not familiar enough with USB sound devices. I have suggested them as an alternative to most on board sound problems. I even sent my sister 1 hen her sound went on her tower and she had no open pci slots. For her generic problem it was an adequate solution.

    New usb updates are usually incorporated in the north bridge chip set updates. or service pack updates.

    What was wrong with the toshiba on board sound on the laptop?

    What you could do is download and run Everesthome, click on the plus sign by motherboard in left column and click on chip set,
    click on northbridge at the top in the right column, this will id the chipset and controllers, google the chip set updates.





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