I've tried airing out my camcorder and am still getting the error. I didn't spill anything on my camera or put it in an environment that was moist. Do you know what causes this and how I might fix it? Thanks so much in advance for any help you can give me.
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Per SONY; To service the C:31 code, Sony recommends you do the following:
Turn off the camcorder.
Remove the battery or disconnect the AC power adapter for 60 seconds.
Insert the battery or reconnect the AC adapter.
Turn on the camcorder.
If the error message appears, service may be required.
try to install the drivers in compatibility mode right click on setup go to properties go to compatibility set it to win xp sp2 hit ok run setup as administrator ignore any error and hit continue anyway during installation restart pc
if the above trick doesn't work then use the device in VIRTUAL XP MACHINE us XP MODE or VMWARE..
Hello, well you will find if you use Windows Vista/Win 7 no drivers for Sony cameras are loaded, none as far as I am aware are made. But if you use Firewire cable as I do you wont need drivers, BUT make sure your camera is connected to PC via Fire Wire before you turn PC on, as it wont work if you get this wrong. Bye David
I presume you have checked to see that the lens cap is off? You could also make sure you don't have the "Fade-in" function turned on. Do you see anything at all? Text? If you see text, it indicates that the LCD monitor is working and that you are in some mode that is not letting light get into the camera. Make sure you are ion the all-automatic mode. If you see nothing at all, I'll bet there is something wrong with the screen or the wires connecting to the screen. Do you get an image in the viewfinder?