Question about NetGear - WG311 - 54Mbps 802.11g/b Wireless PCI Adapter (TGN1001486P)
Last Saturday, I installed a Linksys WEFB11S4 router for my daughter, with WEP 64 Bit security. She has a Netgear WG311 USB wireless adapter.
After I installed router, I had to reboot her PC to get connected. Had excellent connection and connectivity to anything I wanted. Used Internet that night and next day, no problem.
Today she called and said she has 'Excellent Connection with limited connectivity'. Check SSID - she's on the router I installed. Had her go to the Network Wizard - it had no 'Find Network' button where it should have (I have a duplicate setup at home - 350 miles away).
Had her reboot her PC. No change. She can't get to the Internet.
I had her try to sign on to the Web Based Utility, it won't connect to that either. (If I had her connect an ethernet cable to her PC and router, should that connect?)
Any idea what the problem is?
Have her remove the wireless from the preferred network list and re enter wireless security key should fx the problem
Posted on Jul 25, 2009
I do it for a living. In my experience with routers in general, they have a tendency to reset themselves with general poweroutages and power surges. I would suggest hard wiring to the router and going into the settings. It might surprise you to find the wep key changed itself during the week. Hope this helps.
Posted on May 20, 2009
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Posted on Jan 02, 2017
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