Question about HP Scanjet G4010 Flatbed Scanner

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Scanner Set-up w/out CD

I have misplaced the computer set-up CD. What do i need to know to set-up my scanner without the CD?

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1 Answer

Download the drivers from the HP support site, the WIA basic is only 3 MB but the full feature is 350 MB

I also have several probs & mine still doesnt work, several debug & .net exception errors

Posted on Apr 02, 2008

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I dont know much about pc how do i get my scanner on my pc


THE steps will guide you through a successful scanner to pc interaction
  • 1

    Unpack your new scanner and set it up. Follow package directions and setup instructions to assemble any parts that need assembly.

  • 2

    Plug in your scanner and power it up.

  • 3

    Insert the setup CD in your CD-ROM or DVD drive. It should autotomatically run. If it doesn't, click on "My Computer" and then on the CD or DVD drive to open the CD. Look for a Setup.exe file. Double-click on it to launch the setup disk.

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    Follow the onscreen prompts to complete the end-user agreement and install the necessary drivers and software to run your new scanner.

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    When prompted, connect the USB cable to the scanner, then plug the other end into the USB port on your desktop PC.

  • 6

    Windows will recognize that a new device is available on your computer, and find the necessary software and drivers to install it.

  • 7

    Restart your PC if prompted to do so.
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    Check all cable connections to be sure that they are secure.

  • 2

    Disconnect the USB cable from the desktop and the scanner.

  • 3

    Turn off your computer and let it cool down for 10 minutes.

  • 4

    Turn the computer on, then turn the scanner on. Reconnect the USB cable to the scanner. Try connecting the other end of the USB cable to a different port on your computer.

  • 5

    If none of these suggestions solve your problem, uninstall the scanner and start over.

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    You can download the complete instruction manual in PDF format from the manufacturer's website by clicking this link.
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