Question about HP Scanjet G4010 Flatbed Scanner

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Scanner Set-up w/out CD

I have misplaced the computer set-up CD. What do i need to know to set-up my scanner without the CD?

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Download the drivers from the HP support site, the WIA basic is only 3 MB but the full feature is 350 MB

I also have several probs & mine still doesnt work, several debug & .net exception errors

Posted on Apr 02, 2008

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Posted on Jan 02, 2017

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I dont know much about pc how do i get my scanner on my pc
THE steps will guide you through a successful scanner to pc interaction
  • 1

    Unpack your new scanner and set it up. Follow package directions and setup instructions to assemble any parts that need assembly.

  • 2

    Plug in your scanner and power it up.

  • 3

    Insert the setup CD in your CD-ROM or DVD drive. It should autotomatically run. If it doesn't, click on "My Computer" and then on the CD or DVD drive to open the CD. Look for a Setup.exe file. Double-click on it to launch the setup disk.

  • 4

    Follow the onscreen prompts to complete the end-user agreement and install the necessary drivers and software to run your new scanner.

  • 5

    When prompted, connect the USB cable to the scanner, then plug the other end into the USB port on your desktop PC.

  • 6

    Windows will recognize that a new device is available on your computer, and find the necessary software and drivers to install it.

  • 7

    Restart your PC if prompted to do so.
    Troubleshooting

  • 1

    Check all cable connections to be sure that they are secure.

  • 2

    Disconnect the USB cable from the desktop and the scanner.

  • 3

    Turn off your computer and let it cool down for 10 minutes.

  • 4

    Turn the computer on, then turn the scanner on. Reconnect the USB cable to the scanner. Try connecting the other end of the USB cable to a different port on your computer.

  • 5

    If none of these suggestions solve your problem, uninstall the scanner and start over.

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    http://www.usa.canon.com/opd/controller?act=OPDDownloadIndexAct

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    My scanner doesn't scan, says no scan options
    HI, HAVE TRIED TO UNPLUG AND PLUG IT BACK IN? THE SCANNER COMES WITH A CD INSTALL THAT CD AND WILL GO TO SET UP. THE SCANNER SHOULD WORK SOON THE SETUP IS DONE. IF YOU MISPLACE THE CD YOU CAN GO THE HP WEB SITE AND DOWNLOAD THE SCANNER SETUP SOFTWARE. HOPE THIS WILL HELP YOU.

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    Replace drivers for
    Yes, you should be able to download the drivers from the manufacturer website. You need the model number for the scanner, and you need to know which operating system you are running.

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    Setup is easy just plug in the cable in to the scanner and the other end of the cable plugs in to the back of the computer and make sure your computer is off. After you plugged them both in, plug in your power supply for your scanner then turn on your computer and it should do the rest.

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