How to do a hard reset on the router?

what's the brand name of your router? well, most routers have a reset button found at the back of the unit, it is a very small button, (sometimes covered w/ a sticker) it could be beside the ethernet port. turn your router upside down or look on the rear for a small pinhole. it should be labelled "reset", also reading the manufacturer's manual can help. with the router on unbend a paperclip or use a pencil and insert it into the hole. you will feel a small button inside, hold down that reset button for 10 secs. or until the lights on the front of the router stop blinking. the router will reboot within about a minute and be ready for configuration. NOTE: the router must be on when you do the reset!