We have a Ricoh Aficio CL3500N printer that has been running great. Suddenly it has started insisting that there is a paper misfeed when there isn't. We have done every possible thing to ensure that there is no paper stuck in there anywhere and have rebooted it several times. Is it fixable?
It seems that the sensor is having dust or toner settled upon it. Kindly remove the toner and clean the residual toner. Take a hard stock paper and give one copy command and push it while it tries to pull the paper. Paper misfeed is not the same as paper jam. Paper misfeed refers to the blank paper tray and paper jam refers to paper which has been taken from the tray and now inside the unit.
1,341 views
Usually answered in minutes!
×