once you have taken the 4 screws apart, the back cover is attached to the front one with plastic latchs. To open them, the best is to use one nail or a thin piece of plastic. Do not use an screwdriver or any other metallic tool or the covers will be marked. Begin with one of the sides, then the other, then the top (or the botton, I don't remember). You should not apply a strong force, and be very careful when it is almost done, as the cables connecting the battery and speaker are very short and could e damaged if the case opens suddenly.
Be gente and you'll be done.
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There are screws in the rear corners of the case, take these out, and the case will unclip, use a very thin blade or the like and slide it in between case halves, where the colors meet, and carefully twist it apart.
1. Remove front bezel
2. unscrew 4 small screws (1 hole has anti tamper tape over)
3. remove "dome" rear of unit.
4. Remove 2 screws holding speaker in
5. Carefully remove all metal tape covering electronics
6. Remove 4 small screws securing PCB to unit
7. Remove 2 screws holding black plastic battery clip
8. Unplug small battery connector from PCB board.
9. remove battery and insert new one
just remove the 4 screws on the back of the case and split the front and the back halves. becareful when removing the back cover as the battey and speaker are attached to the back cover and the wires are connected to the main board (front half)
the battery is attached to the back cover with two sided tape.
I finally managed to pull back the rear cover by inserting a thin piece of metal at the top of the rear cover. It snapped off by pulling it backwards and then downwards. And I soldered the connector back on. I only had to solder the 4 feet of the small metal shield, the contacts are just pressing on the circuit board.
I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.
1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other) 2a. Click "Manage my ONE XL" 2b. Click "Items on device" tag. 3. Now you can see all of the data in your device and click "Applications". 4. Click inside the check box and click "Copy items to computer". (This step is back up for just incase) 5. After Backing up your applications, then Click "Applications" check box and click "Remove from device". 6. After removing applications, unplug from computer and switch off ONE XL. 7. Connect ONE XL and computer again and switch on your ONE XL. 8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.) 9. After installation completed, your device looks like newly come out from the factory. 10. Set up Language, Time, and so on and ready to use.