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Clarion Nice 430 not giving current GPS position

I just purchased a Clarion NICE 430 gps unit. It does not give the current GPS position. When I bring up the map, it brings up a map of San Jose California, I am in Nova Scotia Canada. In the window for the postion on the GPS data page the north and west readings all read o.oooo degrees. It is getting a good gps signal strength and it will register speed, when I drive with it in the car. When I try to plan a destination, it says it can not find a street near my location. I have tried a hard reboot by pressing and holding the reset button as instructed in the instruction manual. I have contacted clarion technical support and the dealer I bought it from and they both say that the unit is in working condition and should pick up the location. But I have tried for days driving with it in my vehicle and no change from the moment I first turned it on. Please help!

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I had the same problem. If you go to the about screen you will probably have an old firmware issue. Mine was 3.1.2007. Clarion is supposed to be sending me an update disk since I bought the unit online and it did not come with the most recent firmware/software. If you bought it from a retail place they should have the disk and can upload it for you. Mine only worked until I powered it down. You were supposed to be able to go to the advanced screen, clear all data, power it down and back on. That worked one time and once I shut it down again it never worked for me again. I reloaded the original disk and again it worked until a power down. You just need the new software.
Good luck

Posted on Apr 11, 2008


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