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I have Outlook Express; my e-mail is not as it was previously. The preview pane of the senders is no longer in view. Also, deleting messages is not the same. I already submitted my account number for the $9.95 charge and got no results. Nancy Crossland Nancy1@atlanticbb.net

Posted by on

  • Nancy1207 Apr 02, 2008

    My problem has not been resolved! When opening Outlook

    Express, I lost both advisers Guru and Roenfe. When I got

    Roenfe back the second time, I lost him again.



    HOWEVER, my problem has not been resolved; and I was

    e-mailed a charge of 9.99 Invoice No. 56939; 19.98 Invoice No.

    56940 and 19.98 Invoice No. 56938--all within one-half hour!!!!!

    This is a total of $49.95, and the problem is still there!!!!!!

    PLEASE delete some of these charges.



    Evidently I have a serious problem with my computer.



    Nancy Crossland

    Nancy1@atlanticbb.net

  • Nancy1207 Apr 03, 2008

    Dear Rafique,

    Just read your comment; surely hope I get good results.

    Thanks for all your help; my concern now is also all the charges

    I was invoiced during our one-half hour session. This is FixYa's

    concern now to FIX this problem.



    THANKS AGAIN!!!



    Nancy Crossland Nancy1@atlanticbb.net

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Hellow
Please describe your problem in detail

Posted on Apr 02, 2008

  • Rafique Mannasaheb Apr 03, 2008

    Madam please scan ur computer for viruses and spy wares. or you may scan online from www.symantec.com and also let me know the Operating system Winxp vista for further assistance.

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Cant delete email in Outbox of Outlook express


Hi,

Stranger things have been known to happen to folks using Outlook Express, but I'm sure that's little comfort to you now. Here are some things you can try to remove the offending item from your inbox.
  • First, have you made sure that you are current with Windows Update patches and fixes? There are a bunch of nasty bugs in Outlook Express that can leave you open to attacks from specially formatted emails -- with or without attachments. Some viruses can be activated and spread to others just by viewing a message in the preview pane, but ONLY if you are using an old, unpatched version of Outlook.

  • Next, is your anti-virus protection up to date? If your service has expired, renew it ASAP. Or check with your ISP to see if they offer any free anti-virus software.

  • Try turning off the preview pane in Outlook (use View / Layout and UNcheck Show Preview Pane). Then right-click the offending message and select Delete.

  • Some users report success with pressing the Shift and Delete keys after highlighting the message. Note: This technique will delete the message without sending it to the Deleted Items folder.

  • Finally, it's possible that the undelete-able email does not contain any harmful content, but attempting to open it triggers a flaw in your anti-virus scanner. If you are certain that the email is a harmless message from a known person (and they are using anti-virus software), you could try suspending your anti-virus program, then attempt to delete the message.

  • Please post your feedback and Vote if the problem resolved as per your satisfaction.

    Aug 05, 2010 | PC Desktops

    Tip

    How to avoid viruses in Emails.


    Dealing with the ever-growing onslaught of spam is bad enough, but our Inboxes are also under siege from another threat: viruses and Trojan horse programs disguised as legitimate message attachments, often from someone you know. When you open the attachment, the virus infects your computer, and then, behind the scenes, it uses Outlook to send virus laden messages to people in your Contacts folder.
    You can avoid getting infected by one of these viruses by implementing a few commonsense procedures:
    · Never open an attachment that comes from someone you don’t know.
    · Even if you know the sender, if the attachment isn’t something you expect to receive, assume the sender’s system is infected. Write back and confirm that the sender sent the message.

    Some viruses come packaged as scripts that are hidden within messages that use the HTML format. This means that the virus can run as soon as you view the message! If a message looks suspicious, don’t open it, just delete it. (Note that you need to turn off Outlook Reading pane before deleting the message. Otherwise, when you highlight the message, it displays in the Reading pane and sets off the virus. Select View>> Reading Pane>> Off.)
    Install a top-of-the-line antivirus program, particularly one that checks incoming email. Also be sure to keep your antivirus program’s virus list up-to-date.
    In addition to these general procedures, Outlook also comes with its own set of virus-protection features. For example, Outlook automatically disables certain types of attachments, such as executable files. However, if you want to ratchet up the security level in Outlook, you need to switch to a diet of plain text. That is, you need to tell Outlook to ignore HTML and Rich Text formatting and, instead, display all your messages using text with no special fonts, colors, HTML tags, images, backgrounds, or sounds: just simple, unadorned text where no virus or other malicious content can hide. Here are the steps to follow:


    1. Choose Tools, Trust Center to open the Trust Center dialog box.
    2. Click E-mail Security.
    3. Click to activate the Read All Standard Mail in Plain Text check box.
    4. Click OK.

    When you receive an HTML or rich text message, Outlook converts the message to plain text when you view it either in the Reading pane or in its own window. The Information pane also includes the following message:

    “This message was converted to plain text.”

    on Jul 21, 2010 | PC Desktops

    Tip

    Email Do's and Don'ts Outlook Express VS Webmail


    If you are like most people, you use your Internet Provider's email client.
    Most of these are based on the pop3 system.

    While it is handy and convenient to have this locally based Email client on your PC, it also introduces a dangerous new element to your personal safety.

    By default, your Outlook Express client is set up to automatically view every mail in a preview pane. This feature used to be handy years ago when we didn't have to worry so much about spam and malware. Unfortunately, in the post y2k era Email has become a leading cause of virus proliferation and infection.

    Many spam or malware emails can not only infect your PC, but also hijack your contacts list and email itself to all of your friends. Some of these fraudulent email attachments can even hijack your browser, forcing it to make your homepage anything they choose.

    If you choose to continue using this windows based email client, you should make a few changes to prevent an email from loading without your permission. The easiest and most advisable fix is this.

    Click the toolbar item named (View) then click layout and un-check (Show Preview Pane). Now when you just happen to have an email highlighted it will not show the contents of that particular email in a preview pane. This protects your privacy, should someone happen to be looking over your shoulder, and also prevents you from accidentally loading an email you hadn't intended to read. Spam artists and malware creators depend heavily on the preview pane to spread their poison because when the email loads it can also open html code, flash script, css code as well as some java applets. Gone are the days when you only had to worry about opening attachments to get infected, and NO you should never click on any attachment sent to you by a stranger. Never accept attachments from strangers.

    The Block Feature

    When you get an email from someone you don't know, or if you continue to receive unwanted or spam email from someone, you can simply choose to block them. You can do this by clicking once on the email you don't want to see again and click on the (message) button on your toolbar, then click block. This simple trick will not only prevent a repeat of that same email, but will effectively block any future emails from that particular sender permanently.

    Filtering

    With outlook express you can filter your email so that any email from a certain party can be redirected to a different folder of your choosing.
    After all, we dont want letters from our loved ones being immediately accessible with a single click. We do this with a handy tool called (Message Rules). First, you will need to create a folder with a name that fits the particular person or type of email you want to filter.

    We do this by right clicking the (Local Folders) tab, then click (New Folder), name it and you are done. Then click an email like the one you want to have sent to this new folder then click (Message) on your toolbar and choose (Create Rule From Message). In the dialog box that opens you will see a vast amount of options detailing what you can do with this particular email, but for simplicities sake, we will simply choose, in Box 1.(Where The From Line Contains People), then click in Box 2.(Move It To The Specified Folder), In Box 3. click the highlighted blue text saying (Specified) choose the new folder as the one to send this and all other Emails sent by this person to and click ok on both boxes.

    Now lets test this NEW message rule.
    On the Toolbar, click Tools then click message rules, then choose mail.
    When the new window opens, choose, the mail rules tab, then click (Apply Now). when the New window opens always choose (Select All) just in case you miss any new emails, and click apply now.

    If all went well, you will see the emails from the sender you selected disappear from your inbox window then reappear in the folder of your choice. Sometimes a sender will use several addresses from the same domain, so you will need to repeat these steps to include them in your message rule.

    You may have noticed when reading your message rules Box 1 a list of options for what type of identifiers to use when filtering emails, as well as the other options for how to deal with certain types of emails in Box 2.
    These 2 boxes open a whole realm of possibilities for you to not only filter spam, but to also delete junk email automatically. Use this feature cautiously since some preferred emails use key words that can fall in your criteria of delete, move etc.

    Saving Email Locally or on the Server.

    Many of you have been faced with the dreaded prospect of sending your PC to a shop for repair or Virus removal only to learn after the fact that everything on your computer was completely wiped out.
    What this means to you is that, not only have all of your songs, favorites and preferences been deleted, but your Outlook Express Emails have also been deleted. This need never happen if you follow these simple steps.

    1.Click the word, Tools on your Toolbar then click Accounts.
    2.Click your account name then click Properties
    3.In the properties window, click Advanced.
    4.Now click the box named (Leave A Copy Of Messages on Server)

    The other options listed are a matter of your personal choice, so read them carefully.

    What this does for you is prevent you from losing your emails due to a hard drive crash etc.

    Now for Method 2

    If you already have emails saved in Outlook Express, and you wish to save them on a more permanent basis, you can simply copy them all to a new folder of your choosing, and this can even include a flash drive or external hard drive backup.

    First create a folder of your choosing in whatever place you wish to store these messages and name it whatever you want.
    Now go to Outlook Express and click any email in the folder your chosen emails happen to be in. Now go to the toolbar and click edit, then click select all. Now drag and drop the entire highlighted blue emails to your new folder and all of the emails you selected will be saved there.

    To restore these emails back to your Outlook Express client, just open the inbox, then open your new folder and select all the emails as before, drag and drop them to your inbox and they will appear exactly as they did originally.

    My Method

    I chose, long ago to stop using my local POP3 email simply because these problems listed above occur quite frequently. I chose instead to use Juno, Netzero and several other Webmail based accounts and I will list my reasons below.

    1.I have a New Internet provider which means I have to send a notification to all my friends about the fact that my old email address is no longer valid.
    2.Somebody put my email address in their address book and now I am getting chain letters and spam, and now I have to filter everything on a daily basis.
    3.My outlook express client has crashed and I can no longer read my emails
    4.Microsoft Messenger now loads every time I start windows, and I don't use it, but have trouble making it go away for good.
    5.I have to set my email up all over again when I get a new PC

    These few listed reasons can give you a little insight into what you can expect from Outlook Express as well as many other Microsoft programs which load memory stealing applications you may never use.

    My solution, as noted above is to always use Webmail instead. The benefits are much better as well and I will list them here.

    1.Automatic Spam Filtering is included with almost every Webmail client.
    In my opinion Juno and Netzero are the best at this.

    2.You never lose your Email address, unless for some reason you don't use your email for more than 6 months. With a local provider, you fail to pay for a month and you lose all of that anyway.

    3.You can check your email anytime, anywhere, on any internet connection.

    4.Most Webmail providers allow you to ADD your local ISP's POP3 email to your webmail which means you can not only check all of your emails, but you have them permanently stored in a safe, secure place.

    5.You can forward anything in your Outlook Express inbox to your webmail address to make a permanent copy of emails you don't want to lose.

    6.You may have as many Email Addresses as you want, unlike your local provider who will only allow a maximum of 1 to 3 accounts for free.

    7.I never have to set up my email again, simply because I got a new PC

    With this information, hopefully you will have enough information to safeguard your account, as well as see some choices you may not have known existed.

    Happy Hunting!
    Please Vote for this Tip if you found it helpful.
    Bob S.

    on Mar 31, 2010 | PC Desktops

    1 Answer

    Outlook express


    0x800CCC78 SMTP_REJECTED_SENDER Unknown sender. This is caused by having the incorrect e-mail address in the Reply-To field.

    You may have to authenticate in outlook express by putting in the SMTP server name of your internet provider instead of yahoo
    for example
    Incoming = smtp.mail.yahoo.com
    Outgoing = smtp.yourISPservername
    Some isp's will not let you send out with a different smtp server than theirs.
    It's why you can receive but not send.

    Sep 15, 2009 | E-Machines eMachines Desktop PC

    1 Answer

    Can't delete anything from Outlook Express


    try to highlight the email you want to delete and press shift+delete this will permanently delete the email.

    If this solution works that means your trash folder is already corrupted.

    You might want to use different email client like Eudora, MS Office Outlook, Thunderbird.

    May 27, 2009 | Dell PC Desktops

    1 Answer

    Mail quick view is empty


    Sounds like your preview pane is turned off. If you're using Outlook Express or Vista's Windows mail, it's under view, layout and then choose to view or not. Outlook is similar.

    Mar 01, 2009 | HP PC Desktops

    1 Answer

    Outlook express won't let me use the delete button


    Try removing the delete button. View>Layout>Customize Toolbar button. Click on it in the right pane and then click Remove. Close everything (including OE) and then Reopen OE and Reinstall the button by clicking it in the left pane of the Customize Toolbar window and clicking Add. Let me know if this solved it!

    If this solution helped, please rate :)

    Jan 31, 2009 | HP Pavilion Media Center TV m7680n PC PC...

    1 Answer

    Mail Quick View no longer works.


    I am not sure what email software you use, with outlook and mail programs like it, the view menu likely has your answer

    In the email program click

    View -> Current View -> Message with autopreview
    and/or
    View -> reading pane -> Choose left or bottom

    Jan 10, 2009 | Dell Dimension 2400 PC Desktop

    1 Answer

    I use Windows XP and Outlook Express for my e-mail. Somehow I loaded plain Outlook which will not allow me to use my scanner to scan & e-mail pages, and also when I try to e-mail some articles off of the...


    Start Outlook Express, click on the "tools" heading at the top of the screen, click on "options" in the drop down pane, select the "general" tab, at the bottom of the pane select "make default" this will make the default mail handler Outlook Express, no need to uninstall the other one.
    compdoctor2005@btinternet.com

    Dec 27, 2008 | PC Desktops

    1 Answer

    The delete function stopped working on outlook express


  • First, have you made sure that you are current with Windows Update patches and fixes? There are a bunch of nasty bugs in Outlook Express that can leave you open to attacks from specially formatted emails -- with or without attachments. Some viruses can be activated and spread to others just by viewing a message in the preview pane, but ONLY if you are using an old, unpatched version of Outlook.

  • Next, is your anti-virus protection up to date? If your service has expired, renew it ASAP. Or check with your ISP to see if they offer any free anti-virus software.

  • Try turning off the preview pane in Outlook (use View / Layout and UNcheck Show Preview Pane). Then right-click the offending message and select Delete.

  • Some users report success with pressing the Shift and Delete keys after highlighting the message. Note: This technique will delete the message without sending it to the Deleted Items folder.

  • Finally, it's possible that the undelete-able email does not contain any harmful content, but attempting to open it triggers a flaw in your anti-virus scanner. If you are certain that the email is a harmless message from a known person (and they are using anti-virus software), you could try suspending your anti-virus program, then attempt to delete the message.
  • Dec 04, 2008 | PC Desktops

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