I am trying to run the recovery disk on a Packard Bell computer "Error 5 Glue parts error". I have very little experience in this field. Is there a simple solution or will I have to hand the computer over to a professional?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Packard Bell units have the same recovery procedure as Acer computers if they are sold on the UK market, because Acer make Packard Bell for the UK [& emachines which are awful].
Power on and immediately hold down the ALT key, and tap the F10 key. This should load into the recovery console. From there, running a full recovery is self explanatory. If you are doing this to recover the PC from a virus I would recommend running the full destructive recovery which is usually the top option out of the two.
Remove the hard disk and attach it to an USB hard drive adapter and then connect it into the USB port of a working computer. This computer will detect the hard drive as an external storage device, then you can open the various folders and files to copy your files to this computer or burn your data to a CD/DVD disc or USB flash drive. Return you hard disk back to your Packard Bell so you can reinstall Windows.
Fixya is not and never has been a representative for Packard Bell, Dell, HP, Sony, Gateway, or any other computer OEM or accessory hardware manufacturer. What we are is a site to where computer users can come to get some degree of professional help regarding various computer issues. The more information provided by the customer, the more likely we can be of some help. Your problem referring to a Packard Bell Imedia 1308 might be best answered on the Packard Bell site here. It would be my wish that questions that might deal with warrenty issues and manufacturer OEM issues be properly handled by the OEM in question. And there is NO doubt in my mind that Fixya has never provided a recovery disk for your or anyone's model computer. What we can do sometimes depending on our experience levels with various computers is provide information that might help someone create their own recovery disk from software that comes installed from the OEM factory on their computers. For example, my Sony Vaio has recovery software that creates factory default recovery DVDs, and Fixya has no legitimate and probably no legal reason to be providing such information. So please refer to your OEM manufacturer or the vendor who sold you the computer for these kinds of questions.
"Step 4 - Re-installing your software
Call the help desk and ask them to guide you through the
Please have your Recovery CDs to hand when you call
the Easy Repair line.
Once you have completed the ExtHS process you will
need to re-install Windows and the other software supplied
with your Packard Bell computer. To do this follow the
1. Disconnect all peripheral devices (web cam, printer,
scanner, broadband modem etc.).
2. Insert the Packard Bell Master CD 1 / DVD in the top
CD / DVD drive and restart your computer.
3. The CD will load and display the following message:
Please refer to the section headed Packard Bell
Recovery Program in your user’s guide for instructions
on this utility. Press OK if you want to continue
or Cancel to return to DOS.
4. Press the letter O on your keyboard to continue.
5. You will see a menu with options. Please select option 1
“Standard System Restore” by pressing the 1 key on
6. A warning message about data loss will be displayed.
Press the letter O to continue.
7. The process will take around 40 minutes. Once this is
done you will need to restart your PC. Remove the CDs
and store them in a safe place.
8. If there was a Software Library DVD supplied with your
PC you can use this to install the extra software that was
supplied with your computer. Insert this into the drive
and follow the onscreen instructions.
9. Finally, you will need to install any additional devices
(web cam, printer, etc.) and software by following the
instructions supplied with them."