When I turn it on it shows creating database and then it turns off
Hello, it was working fine, but after I transfer some long wav files a couple of days ago this problem came up, kaspersky detected a virus so I erased these files, then when I turned it on it showed creating database and it immediately turned off, I have tried resetting it, but it doesn't work, I haven't tried to format it with windows explorer, because the manual recommends to only format it inside the player, but obviously I can't do it, I don't know if I should try to format it with windows or do I need a firmware upgrade?
My sony mp3 player is only 3 months old, so I don't think it's the battery
What do you suggest?
Than you very much
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Re: When I turn it on it shows creating database and then...
Guys u need to keep one thing in mind while connecting players to pc.. make sure ur pc is free from virus.. its a must... its because of virus that can even ruin entirely ur players... do a update from the sony site to solve all the problems..
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Hi, You need to install Sonic Stage software in computer that can be downloaded from Sony Support site as per OS running in PC then connect walkman with computer and transfer mp3 files in it, Sonic Stage will create that database files automatically to solve the issue. Download related info as well. Hope these info will help you. Thanks.
Apparently there is a known problem with older firmware with some MP3 files having info in the ID part of the file that makes the player go crazy. So update your firmware or listen to different music :-)
"Bugs Fixed:Stability·Hanging at Refresh Database with certain ID3 tag genres."
This info from page below. Also shows you how to update to latest firmware which may fix your problem
well, probably because where you downloaded it from, the website had an error. To put music on, just go on MY COMPUTER, find your sansa mp3 in it, go to your music, copy a song, go back to the sansa list and hit paste.
perform recovery mode on the player and connect the player to thec omputer. when it is connected and the player is detected as a removable disk drive namely 16MB Format. Create a file inside the drive named sansa.fmt and that would format the player and remove any corrup files that you may have transferred to the player.Recovery mode is Hold Switched Enabled+Record Button+Menu button.
i would rebuild the music database using this little extra program that comes with the media manager. i believe its the "ChkService.exe" in the tatung installation directory. if you start it, it goes into your windows taskbar. make a rightclick and then click on something that says "run jukebox program". you'll get a popup, that offer some options. one of them should be called "rebuild database" or something like (sorry, my version is in german). click on it. it could help.