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I am already connected for helo with my e-mail problem but lost him when I referred to my e-mail account Nancy Crossland

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  • 3 more comments 
  • Nancy1207 Apr 02, 2008

    Where is my advisor????



    Nancy Crossland

  • Nancy1207 Apr 02, 2008

    I was advised by you to see what was on Outlook Express; and in so doing, I lost my
    adviser.

  • Nancy1207 Apr 02, 2008

    Perhaps I should change my application to the
    other one so I may talk to the advser.

  • Nancy1207 Apr 02, 2008

    Since I am getting no where with a solution to my e-mail account problem,please cancel
    my request and the charge to my credit card.
    I will try again,

    Thanks.

    Nancy Crossland
    Nancy1@atlanticbb.net

  • Nancy1207 Apr 02, 2008

    The preview pane does not appear any more when messages are received by e-mail. Also
    deleting is not as before. I have Outlook
    Express. HELP!

    Nancy Crossland

×

2 Answers

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  • Master
  • 3,422 Answers

Hi,
Please let me know your problem.

Posted on Apr 02, 2008

  • 1 more comment 
  • Priya darshan Apr 02, 2008

    If you have lost contact with him just go to the chat session and scroll down there you will find an option to post comments.

    I hope i have solved your problem.

    Goodluck..

  • Priya darshan Apr 02, 2008

    For that you will have to read the refund policy in terms.I have paste it out here for you

    Refund Policy

    FixYa's Premium Expert services
    (i.e. Premium Assistance Plan and Live Assistance Chat Sessions) allow
    you to consult a professional group of experts in order to find a
    solution for your tech support problem. Although we are committed for
    providing a professional service, in some cases solving your original
    problem require physical repair work. In these instances, we do not
    think a refund should be issued, especially after a professional
    support service person provided guidance and advice regarding your
    problem. A substantial part of the service our experts provide evolves
    around helping to figure out what is wrong with your product, and what
    should be the best possible remedy for it. If you do feel a refund
    should be award for the service purchased, you may dispute the charge
    by submitting a refund request to premium.support@fixya.com
    and a decision will be rendered within 10 business days.

  • Priya darshan Apr 02, 2008

    May i know whats ur operating system and which version of outlook express your using?

    Waiting for your reply..

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  • Master
  • 871 Answers

Ok nancy,

what is your issue here?

Posted on Apr 02, 2008

  • 6 more comments 
  • earl norman llanera
    earl norman llanera Apr 02, 2008

    who was your advisor nancy?

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    who was your advisor nancy? please state the name of the expert...

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    well, youre now here so you might as well tell us your problem and let us try to fix it for you





    is about outlook? server problem? cant go to your mail?

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    . . .

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    check your chat session status and kindly paste the name of the expert.

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    you can change back to default settings for you to see the preivew pane again...

  • earl norman llanera
    earl norman llanera Apr 03, 2008

    wow got it.

  • earl norman llanera
    earl norman llanera Apr 03, 2008

    thank you very much!

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