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I just purchased an HP A10 Presto E-mail printer that was set up as a retail store demo. It was not connected to a phone line, however, the power cord was connected. Touching any button on the unit will cause it to print a one-page demo. How do I re-set the unit to factory settings? John Twig

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This the only info posted on HP's website: http://h10032.www1.hp.com/ctg/Manual/c00744212.pdf

for your issue, you need to contact HP

Posted on Apr 02, 2008

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