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The message indicates that an internal problem was detected and that the unit has shut down to prevent damage to the tape. The tape will need to be removed by hand. I can not receommend a repair location without knowing where you are.
I have a ag 1960 deck in new condition(I bought it new has about 10 hours on recorder). I have not use it for a year. everything works execpt it will not record vido or audio, the counter will not work. It was never droped?