Question about Vizio P50HDTV10A 50 in. Plasma HDTV
Hey guess what?! After Costco shafted me good, told me to get lost, and slammed the concierge phone down, I called Vizio. THIS TV HAS A LIFETIME WARRANTY ON IT NOW!! They will fix/replace it at their expense! After a 5 minute call to their customer service they arranged the repair order. Vizio knows that this set is a lemon and they are actually owning up to it. The gentleman told me that this set now carries a Lifetime warranty on parts (to exclude a shattered screen of course) and labor! The repairman is going to come this way in the next week or so and I'll update you on what he says. So to all out there with problems on this set: CALL VIZIO AND GET READY FOR A BREATH OF FRESH AIR!
Posted on Mar 04, 2009
Replace the Z Sustainer Board, Part # 6871QZH044B and replace the Y Sustainter Board, Part # 6871QYH039B at the same time. If you replace one and not the other the bad one will end up shorting the good one and you’ll lose your picture within a week. You can do this work yourself by unplugging the unit and placing it face down on carpet (put down a soft blanket to protect the screen) and unscrewing the back of the unit (a power screw driver works great for this job because there are a few screws involved). The cheapest place to buy these two parts are: www.discount-merchant.com , or www.avextra.net, or www.ebay.com
Posted on Apr 14, 2008
Vizio wont stand behind tv unless you bought from major retailer. I've tried w/ 2 ....p50hdm's
Posted on Feb 12, 2010
Just so you know, VIZIO is no longer standing behind its "lifetime warranty". Someone at "corporate" headquarters made the decision to end the warranty for this issue May 2013. You'll be given the number of a servicing technical contractor who is more than happy to come to your home and charge $500 plus to address your concerns.
Posted on Dec 28, 2013
I called Vizio prior to seeing this posting and was sent to a service company that wanted $525.00 to fix the t.v. I was searching the web trying find what was wrong and fix it myself.. Then I read your posting called Vizio back and told them I heard the the P50HDM had a lifetime warranty.. I was asked if I heard a POP.. I told them yes and was forwarded to another person who set up a tech to come out and service the t.v. (free of charge).. I am glad I found this information.. They say they are aware of the problem with the t.v. and will replace the bad components..
Posted on Apr 27, 2009
You can opt to repair the Y board by replace the following components: ic12, ic4, hs1, x1, ic18.
LG has also updated the large silver IC modules but it's not necessary.
Posted on Feb 22, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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