Question about Panasonic PT-50LC14 50" Rear Projection HDTV-Ready Television

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Red blotches I have a panasonic and one day I turned it on and thes red blotches were on. Even when watching HD channels. what could be the problem for this? the panel light doesnt blink. Help!

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  • WOWnerd Apr 03, 2008

    I will try taking it to a service center to clean it. But this is how my tv look with the red around the face. Do u think it could be something else?

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What you possibly have is dust on the green or blue lcd panel inside the optics assembly. Since the red is showing through the dust is not as bad on that lcd panel. I suggest having a service center attempt to clean the optics assembly, although replacement of the assembly may be required, some of the light engines are sealed systems.

Posted on Apr 02, 2008

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Red spot on screen


Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
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It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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