Question about HP Officejet 6310 All-In-One InkJet Printer
My printer says shutting down and it wont shut down or do anything else for that matter and I need to print something
SOURCE: printer will not print
try unplugging it for a couple seconds. Plug it back in and if it does the same thing, delete it from the printers (control panel, printers and faxes, right click on the printer and hit delete). Then you will have to reinstall the printer. If you don't have the cd, here is the link to download and install the driver:
Just select your operating system and then you can download and install. Good luck!
Posted on Nov 08, 2007
Here is the HP site that talks about resolving unexpected noises (such as clicking)...
You also might try doing a full reset on the device. Here is how to do that: While switching on the scanner press # and 9 to initialize.
This should give you some good directions and if it does not resolve the issue, the next step would be to have it serviced or replaced.
Posted on Nov 16, 2008
Try these instructions.
Sometimes when you get a paper jam the carriage that holds the ink becomes jammed and you have to reset the printer to get it to work again.
Posted on Dec 06, 2008
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