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Are you using a microsd card? If so the music will show up under the sounds menu and not the VCast Music. This should help you. But in order to listen to MP3 files you need to load them onto a microsd card and then put your card into the slot on the enV. This should solve your problem.
If you buy an SD card for your phone, you can put it in your computer, transfer the songs you want over, and then put it in your phone. The music still plays through VCAST, but you don't have to pay. :]
you have to install the driver for the phone so it can sync it to your file program this requires you to have a cd that goes with the model of your phone. i have a samsung with a 2gig chip that stores music and i had to do this inorder to upload or download music files trust me i will give you the right answers that you need.
that was the same problem for me. when you download that vcast software dont use there program. use windows media player 9. that has worked best for me. ive tried the latest window media player out and it doesnt seem to work. but if you use 9 you can go to sync with your phone connected. and you always have to make sure that you go to settings and tools on your phone. then go to call settings and then you should see pc connections and when you get to that you should see usb and you click on that and it should say pc connection set. hopefully any of those options i gave you work out.