Question about Frigidaire ATF6000ES Front Load Washer

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E21 error code

Which I understand means the water is not draining out properly. I need to "pop off" the front part of machine to get to drain pipe to clean out. How do I pop off front part of machine? I hate to sound stupid, but I don't see how to do it. Help please

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  • Anonymous Jun 07, 2008

    I have an e21 error code also, it does seem to be that the water is not draining. I always stops at 37 minutes left to the cycle. It just sounds like it is trying to pump out water and ticks down the minutes with nothing happening.

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Try holding the start/pause and cancel key together for 3 seconds. The door lock, wash, rinse and final spin lights should light. Any error codes should be displayed when holding those keys.Your pump is clogged up.Remove the 2 hoses from it & clean out any debris
PLEASE RATE THIS !

Posted on Jun 10, 2008

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1 Answer

Error code e21 on frigidaire affinity washer cleaned pumped and ran a rinse cycle it did fine put clothes in to wash it ran for 10 min. then stopped.


Hello Deena,
Error Code e21
means the water is not pumping out fast enough.The most likely reason is because the washer drain filter is clogged.
Here is a solution:
  1. Pull the machine out from the wall.
  2. Then take the panel out in the rear. Once the panel is off you will see the drain pump.
  3. Disconnect the drain Tube between the Tub and the Pump.
  4. Look inside the pipe you will find the Drain Filter.
  5. Clean the filter out ( you will be surprised of "things" found in the filter) then put the machine back together
  6. Try a full cycle.
That should end your problem.
Best of Luck!
JP

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How do I fix error code E21 on Electrolux Front loader washing machine?


It is the customer fault code. Simply turn on and turn off appliance.
E11 - problem with fill water
E21 - problem with draining water
E41 - door open
All other errors require service staff !!!

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E21 error is showing on my electrolux EWF14811 washing machine. What does this mean and how do I clear it?


E21 means a problem with the water draining.
Could be defective: drain pump, pressure switch, wiring, current leak between heating element and ground and finally main board.
Also could be drain filter or drain tube (kinked or clogged) and leaks from water circuit on pressure switch.

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Good Afternoon Nicola,

I understand you are receiving an E21 code on your Frigidaire washer. This E21 code means that the water is not pumping out of your appliance fast enough. Check the drain hose for any kinks or clogs. Also, make sure the drain hose is no more than 8 inches down in the drain pipe. I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power and start any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
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E21 frigidaire affinity won't drain


Good Morning Friend,

I understand you are receiving an E21 code on your Frigidaire Affinity washer, model# ATF7000E, and it is not draining. The E21 code can possibly mean that the water is not draining out fast enough. Please check the drain hose for any kinks or clogs. Also, make sure that your home's drain pipes are not clogged as well. This could also be a false code. Try resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Sometimes there can be a miscommunication between the different boards inside your appliance. Restore power and start any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
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1 Answer

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Good Morning Friend,

I understand that you are receiving an E21 code on your Frigidaire washer, model# ATF6000ES. The E21 code means that water is not pumping out fast enough. Check your drain hose to make sure that it is not kinked or clogged in any way. Also, make sure that your drain pipe is not clogged.

After checking these, you will want to reset you appliance. You will do this by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power and run any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your washer status has changed successfully. Hope this is helpful.

-Best Regards-
WP

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1 Answer

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Good Morning Friend,

I see that you are receiving an E21 on your Frigidaire washer, model# ATF6000ES. The E21 error code states that water is not pumping out fast enough. Here are a couple of suggestions that you can try.

    1)Check the drain hose for any kinks or clogs. Also, make sure that the drain hose is only 6-8 inches down in the drain pipe. If the drain hose gets backed up with water this error can occur.

    2)Make sure that the actual drain pipe, where the drain hose goes into, is only a maximum height of 8 feet. If it is longer than 8 feet, you will need to cut some of the pipe off.

    3)Make sure that your homes drain pipes are not clogged. If they are, you will need to unclog them. Call a plumber if necessary.

    After checking the above suggestions, reset your washer by either unplugging it or shutting the power off at your homes circuit breaker, for 3-5 minutes. When you restore power, start any cycle on your washer. If you are still receiving an E21 error code, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your washer and determine why you are receiving an E21 on your appliance. Hope this is helpful.

    -Best regards-
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1 Answer

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Hello - The error code "E21" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and if issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.

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Our Electrolux front loadeing washer wont drain, and now it wont unlock! clothes are sitting in water and we cant open the door to get them out. Oh yeah...its giving us an E-21 error code. No...


Hello,
You will have to get the water out,down by the filter at bottom lhs see if there is a small rubber hose next to filter if there is it should pull out so far then you can remove the small plug on end to drain into a container.If no hose down then try putting the drain hose down to floor level into a bucket or out of an exit door to syphon out water.Or get machine filter by an exit door and release the filter plug and let water drain out.E21 means that there is either some blockage in the pump or the drain pipe may be kinked or blocked.

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