Question about Garmin nuvi 350 GPS Receiver

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Freezing - won't clear screen even after disconnect

Everything worked until I was submitting a new address and wouldn't go to the numbers screen.

Escaped out and went to settings and is frozen on the 1st screen for settings. (system, display, navigation, time, etc.

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What model gps is it?

Posted on Jun 12, 2008

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1 Answer

Garmin nuvi 2300 keeps freezing on "loading maps"


Open the unit . Disconnect battery which is probably under the pcb/board and leave for 5 min.That should clear most problems.

Nov 13, 2013 | GPS Devices

1 Answer

Garmin nuvi 50LM is frozen


Why won't my nuvi 30, 40, or 50 go past the Garmin logo screen when I turn it on?
We've discovered a problem with the nuvi 30, 40, and 50 products that in some cases will prevent them from booting up successfully. A software fix has been released that will resolve this issue, please follow the steps below.
Things you'll need
• A PC running Windows XP or newer
• Your nuvi 30, 40, or 50 device
• mini USB cable to connect your device to your computer
• Access to your vehicle and power cable once you have completed the recovery process
Update your Software
1. Download and install the Garmin USB Drivers
2. Download the Recovery Application and corresponding recovery file for your device, and save them some place easily found, like your Desktop:
o nuvi 30 Files:
Recovery Application
nuvi 30 recovery file
o nuvi 40 and nuvi 50 Files:
Recovery Application
nuvi 40 and nuvi 50 recovery file
3. Drag and drop the .rgn file on top of the Updater.exe Recovery Application. The application will launch.
4. With your device disconnected and turned off, use your thumb to apply pressure to the upper-left hand corner of the touchscreen.
5. While still holding the touchscreen, connect the device to your computer using the mini USB cable.
6. The Updater program will detect your device and will list the device in the "USB Device" drop-down menu.
7. Click OK and let go of the touchscreen
8. Your nuvi will now go through the process of updating software. It may power off and on during this process. Once complete, your device may display the following message:
The software on the device is newer than the software you are attempting to install. Installing the older software will erase all user data. Install the older Software?
If this message appears, please select No.
9. Disconnect your device from the computer and connect it to your vehicle power cable while plugged into a live power outlet in your vehicle.
Your device should now be recovered and updated.
Still having problems?
Customers living in the United States or the United Kingdom can follow the steps below to automatically set up a repair for your product. Customers living elsewhere can Contact Us for further assistance.
1. Visit the Garmin Repair Center
2. Click 'Go' to enter your device Serial Number
3. Enter your Serial Number twice in the pop-up menu
4. Confirm your model number and Click on your device
5. Select "Power or Battery" as the Problem Category
6. Select "Locks Up, Freezes or Turns Off Unexpectedly" as the Problem Subcategory
7. Select "Frozen on Start Screen"
8. Enter additional notes describing your problem
9. Click Continue
10. Click "Yes" to submit a request for a repair or replacement?
11. Sign in to your myGarmin Account
12. Confirm your shipping address and e-mail, click submit
You will receive an e-mail within 10-15 minutes after completing this process. Please follow the instructions in that e-mail to complete your RMA.

Apr 25, 2012 | Garmin GPS Devices

1 Answer

Screen is stuck on loading maps screen, garmin nuvi 1200


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1200 Car GPS Receiver

2 Answers

Garmin Nuvi 1350 - will not power on unless I hold power button down for the 10 second reset. At this point, the device powers on until it reaches the "loading maps" point and then shuts down.


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1350 Car GPS Receiver

2 Answers

Nuvi 215 does not boot. As soon as the Garmin logo appears it reboots itself and continues in an indefinite loop


FIRST, be certain you have a fully charged battery.
Then try doing a master reset:
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} How to perform a master reset on your nuvi 200, 205, 465, 500, 600, 700, 705 or 1000 series device?
To perform a Master Reset
Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers ON
    • You will see a new message: Do you really want to erase all user data?
  5. Remove your finger from the touchscreen when this message displays
  6. Touch Yes
The device will automatically reset. Follow the on screen prompts then place your device in an area with a clear view of the sky until it acquires satellites.

Jan 17, 2010 | Garmin nuvi 215 GPS Receiver

2 Answers

System software missing


Just had this problem over the weekend. I emailed Garmin and received a zipped file to reinstall original software with step by step instructions. It took about 6 minutes to do and works perfect again. Go to the Garmin website and email "software system missing" issue to support email address. Have your serial # handy. I received a reply in 1 business day. Hope this helps!

Nov 30, 2008 | Garmin nuvi 255W GPS Receiver

1 Answer

We have a problem putting in names and addresses.


Hi,
All tomtoms are more or less the same. You tap the screen to make selections.
Switch on , let it boot up / Tap the screen / Then tap " Navigate to" / then tap "address" / Then tap either "City centre" or " Street and House Number , or Postcode " ( you select one of these by tapping screen ) . Lets say you just tapped "Postcode" . A keypad will appear on the screen for you to enter a postcode. NOW, enter the postcode ... as you enter the postcode , streetnames will appear and you can either continue to enter the postcode OR you can choose one of the street names that appear. Once you have done this , the tomtom will ask you to select a "house number" . if you don't know the number then just 'try' selecting number 1 . Once you have done this , select "Done" and the tomtom will switch for that screen to the "route calculation screen" . if you now tap the screen once more your tomtom will start giving you direction both visual and audible , to your destination . ( you must begin to move before it will start ) . ....................... Once you have completed the journey , you can now cancel the navigation by once again tapping the screen , then use the "right arrow icon" to move through the menue screens. When you see an icon with a RED CROSS through it , and underneath it says " clear route" , select that by tapping and the route / navigation will be cleared. ... Good luck , hope this helps.

Nov 27, 2008 | Tomtom One XL GPS Receiver

1 Answer

The device does not reassign new IP address via ethernet


Try leaving the Ethernet cable plugged into the machine and remove the power cord for say 10 secs. then plug it back in.

Nov 11, 2008 | GPS Devices

1 Answer

Postal Code


How are you entering the address? And, as far as I know, you won't get much with a postal code since it covers so many addresses. Now, if you meant Post Office Box number, they won't show because they are housed in a single building and the gps will only find STREET addresses.

Jan 10, 2008 | Garmin StreetPilot C330 GPS Receiver

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