Question about Philips GoGear HDD6330 MP3 Player

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Updating software My biggest problem with my Philips GoGear HDD6330 is that noone wants to keep Windows Media Player 10 for me to use it with! Are there any upgrades or updates for the software so that WMP 11 doesn't crash the system?? I'm getting very frustrated at the lack of places I can use this and buying a whole new computer is out of the question. Also, as kind of a side note, is there any place that sells accessories for the Hdd6330? I've checked all the stores in my area and done the online search but to no avail. Thanks!

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Philips is now completely out of stock of these HDD line GoGears and all related accessories. Even if you are out of warranty, you can get a cheap replacement from Philips - BIG PROBLEM: the replacements are not 30GB players.

I'm afraid this product is now officially obsolete. You must leep the Windows Media Player 10, or else give up on this player.

Posted on Apr 07, 2008

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1 Answer

I need updates for my Philips GoGear video player/MP3 + picture & video capabilities


you can find all the software and updates for your mp3 player here http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD6330/17&slg=en&scy=US

Apr 15, 2010 | Philips GoGear HDD6330 MP3 Player

3 Answers

Philips GoGear HDD6330 MP3 Player will not sync music files onto it? How do I fix that and has deleted all previous ones! Please help>


This could be the player's connection mode in combination with your synchronization software. If you are using Windows Media Player or Philips Songbird to sync, the player will need to be set for MTP connection mode. Most other software that works with regular flash drives will need the player set for MSC connection mode. Whatever you are using, simply try the other mode.

To change the connection mode, select "PC connection preference" in the Settings menu of the player.

If you found this information helpful, please indicate as such.

Apr 12, 2010 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i manually download music on my philips hdd6330


Windows Media Player 10 is the software that you need to use. Windows Media Player 11 will cause problems for the GoGear HDD series.

Mar 19, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

I cannot sync any songs to Philips GoGear HDD6330/17 from windows vista why does this happen?


my philips gogear 30 gb won't sink it keeps saying connect to computer, even though i do. HHHHHHHHHHEEELLP

Mar 11, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Songs made inac cessible by sync up


The HDD6330 works perfectly with Windows Media Player 10, but synching it with Windows Media Player 11 eventually causes problems - there is a warning about this issue on Philips' website. The damage has probably already been done, but if your computer will still recognize the GoGear, double-click MyComputer, double-click the icon of the Philips Go Gear, and look for a file call "wmpinfo" - it is a file that Windows Media Player 11 adds automatically to the player that wreaks havoc on this particular GoGear - delete the file called "wmpinfo". Then rollback your version of Windows Media Player to ver. 10 - it will not erase any of your media files in the process.

Good luck!

-Tha Mp3 Doctor

Feb 14, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

I dont know how to get music on it. :(


Use the software the came along with player to upload the songs and videos, the s/w takes care of building up the playlist.

Jan 02, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i connect to computor to download music?


You will need the Philips power supply unit, attatched is the cable which plugs into the base of the gogear also on this cable is a USB plug, this then goes into your PC. You will need Windows media player version 10, for the gogear to be recognized and transfer your music/photos/etc.
You should also have the Philips software installed on your PC.

Sep 29, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Gogear 6330/17 - Creating/Adding Playlist


You MUST use Windows Media Player 10 - Windows Media Player 9 or 11 will not transfer the playlist correctly.  Once you have version 10 installed, then the instructions in the HDD6330 user manual will be accurate.

Aug 24, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips GoGear HDD6330


If you are running windows xp, once you hook up your mp3 player windows media will atuomatically pick it up and you won't need a CD for software.

Jan 08, 2008 | Philips GoGear HDD6330 MP3 Player

3 Answers

Philips HDD6330/17 suddenly not recognized by Vista


Check which version of Windows Media Player you have loaded.
Open Windows Media Player. Click "Help" and "about". This should show which version you have.
Windows Automatic Updates may hve updated to version 11.

The Philips HDD6330 is only compatible with version 10 under Windows XP.

If you have version 11, then uninstall and it should roll back to version 10.

Dec 22, 2007 | Philips GoGear HDD6330 MP3 Player

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