The burners won't stay lit. Igniter works and under the light dome there is a valve with a rubber button on top. I can depress this button and get gas to the burners, however when I let go of the button, the gas stops and burners go out.
I just read this post as I was surfing for the Q-Grill - which they don't make anymore according to their website, and I looked everywhere - Amazon, Ebay, etc. I'm looking to buy a second Q-Grill; the "Turbo" actually. My first one still works great! Anyways, I know it's almost a year for a response but if you're still having the issue (or if anyone is currently having this issue), that you stated regarding the "red" button under the dome light - I had the same problem after the first year of using my Q-Grill. The red cap (or button as you call it) cracked and the spring inside was popping through the crack. The red cap kept the pressure on the spring which was pressing the gas valve button to let the propane gas flow through the pipes. Its almost like a safety mechanism. Without the red cap on the spring, the gas valve button wouldn't be depressed, and no gas flow - Cold burgers! Yuck!....Any how, my solution was to place a thin, flat piece of wood like a very thin plywood; 1-1/2"(inch) by 1-1/2"(inch) and 1/8 to 1/4 inch thick over the cracked red cap, then I screwed down the dome light housing on top of the wood piece which rests on top of the red cap. The dome light housing now applies downward pressure to the wood piece, which applies pressure to the cracked red cap and the spring inside which is activating the gas valve button for gas flow. An alternate solution to using a piece of wood is using a piece of paper and folding it to make a small square (you may have to cut the piece of paper). And fold the piece of paper enough times to make it thick enough for the dome light housing to apply pressure once you screw it down.....I hope this helps you out.
I had this problem also but found a solution! Make sure you clean out the burners really good if you have the old cast iron burners. Rust, spiders etc get up in the front air tube part of the burner. Knock the burner on something and watch all the old rust come out of it. Secondly, what I found cured the problem was making sure the air inlets on the back of the lid are not clogged with grease etc. Clean these out, its most important because it creates an air draft that provides oxygen and a pull draft for the flames coming out of the burners. These 2 soultions should work and if not you may need to get the new stainless burners and new valves. Give it a try, it worked like a charm for me!
Hi i have the same fault with my Q grill use it once about 2 years ago went to test it before we go away but it don't work. same thing with depressing the button?. it's not actually a button, it's a gas valve which had a red cap on with a spring inside. if you can get a new valve then we're sorted.
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Bad igniter? When you 1st try it the gas valve will give enough gas that you would get the burner lit if the igniter was glowing red. If you're desperate you can light the igniter area w/ an aim n flame, but you definitely want to do that w/ caution and crank up your t-stat so the furnace stays on awhile Cuz you'll have to do it again for heat or buy an igniter($40 or so)
did you replace the battery in the igniter?
less than 100 degrees indicates a safety has engaged, close gas valve, open burner valves.....wait 5 minutes. keep lid open, close burner valves, open gas valve until you hear the regulator click
turn on "ignition burner" and ignite (with switch or at specified port).
After this part is lit open other burners one at a time , waiting until each lights before opening the next.
Since you've never used it. It may simply be a case that the infrared rotisserie burner is dirty and clogged with grease from cooking on the main burners. In addition, the Thermocouple and the igniter for that burner may also have a grease build up. In which case it won't allow the burner to light.
The electronic igniter that lights the main burners, also ignites the the rotisserie burner. Are you geting the click noise on the main burner igniters? If not, the battery in the igniter button needs to be replaced. Be sure to take note of the way the old battery is facing, when you unscrew the igniter cap. Because, that's the way the new battery should face.
Also, try match lighting the rotisserie burner. To do this, turn the Rotisserie Burner's Control Knob to the ON position and push it in, as you touch the lit match to the burner. If the burner lights continue to hold the burner knob in for a couple of minutes. This allows the Thermocouple and the ceramic plaques to heat up completely. Then slowly release the burner knob and the burner should remain lit.
If it doesn't stay lit, clean the burner and the Thermocouple ,in the manner that is described in your Owner's Manual.
Hope this helps you troubleshoot and solve the problem. Please let me know and Happy Grilling!!
There should be a removable panel on the bottom front. Remove this panel and you should see gas valve with two lines going into combustion chamber. The larger of the two will be for burner and the smaller to the pilot light. There may be lighting instructions on the inside of panel,or on front of burner compartment. If not look at gas valve and see if you can see where it is marked off pilot and on. Turn thermostat to lowest setting and gas valve to pilot ,locate pilot light and hold match to it while you depress pilot button . Pilot should light. If it does hold button depressed for 1 to 2 mins. Release pilot button and if pilot stays lit turn valve to on. Turn thermostat up to desired setting and see if burner comes on. If it does you should be done. Put cover back on. If pilot light does not stay lit or burner won't light I Would recommend you call a service tech as there are several things that could be wrong. Hope this helps you.Thanks
1) Open the door on the bottom of the tank to show the burner. 2) Turn the valve to "pilot" and depress. 3) Light the match, (best if you have a candle/grill lighter), and follow the skinny copper tube from the valve to the burner inside (this is called the thermocoupler). At the end of it, you will see the pilot. 4) Once pilot is lit, keep valve depressed for a minute (this warms the thermocoupler, thus sending a signal to the valve saying the pilot is lit). 5) Let go of the pilot button (usually red). 6) If pilot stays on, put the door(s) back on and turn the valve to "on". You will hear/see the gas ignite when complete. Good luck!
Prior to attching the hose from the regulator to the tank, I turned on all five burners, opened the gas to the tank, allowed the gas to run a few minutes to equalize, be careful when turning on as the gas has built up. I have had no problems since.
I belive part of the problem is that my grill has an automatic ignitor, that can be problematic after changing to a new tank. Thats why I had the burners on (open) prior to attaching the new tank prior then opening the valve on the tank so it doesn't ignite.
These new tanks have a safety device installed in them . If you open the valve quickly or tip the jug the damn thang won't work. Take the tank loose, open all the grill valves and close all valves. Reconnect the tank and SLOWLY open the valve a hair. Light the burners. No need to open the valve all the way. if you do the dumb safety will plug the jug.